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Dispatcher

Job

Maven

Hampstead, NC (In Person)

$50,218 Salary, Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 7/2/2026

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Job Description

Maven Roofing is growing—and we're looking for a sharp, service-minded Production Dispatcher to keep our job pipeline running like clockwork. Do you have experience dispatching in HVAC, electrical, plumbing, or another skilled trade? Do you thrive in a fast-paced environment where attention to detail, precision scheduling, and excellent communication make all the difference? This could be the next step in your career. About the
Role:
As our Production Dispatcher , you'll be the hub of our daily operations—balancing technician schedules, job timelines, and customer communications to ensure projects stay on track and homeowners stay informed.
You will:
Schedule and dispatch roofing crews, repair techs, and site supervisors Monitor daily workloads and adjust in real-time as needed Deconflict crew assignments and resolve scheduling issues efficiently Provide friendly, timely updates to customers about their project status Use tools like Zuper, HubSpot, and internal platforms to manage workflows Collaborate with operations and field teams to drive on-time delivery and exceptional service
What We're Looking For:
2+ years dispatching experience in home services (HVAC, electric, plumbing, or roofing preferred) Excellent verbal and written communication skills A calm, organized, and proactive approach to problem-solving Tech-savvy with scheduling, CRM, and field service software (experience with Zuper a plus) Commitment to professionalism, accuracy, and exceptional customer service Ability to juggle multiple tasks and priorities without dropping the ball Why Join Maven? At Maven Roofing, we're not just building roofs—we're building a team of professionals who take pride in craftsmanship, service, and delivering for our community.
We offer:
Competitive pay based on experience Health, dental, and vision benefits Opportunities for growth and promotion A high-performance culture rooted in teamwork, ownership, and respect
Job Type:
Full-time Pay:
$45,436.00 - $55,000.00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person