Supervisor Emergency Dispatcher

Supervisor Emergency Dispatcher New Mexico State University - 4.3 Las Cruces, NM Job Details Full-time $25.56 an hour 5 hours ago Qualifications Crime prevention Staff supervision Strategic management Fiscal management Security team coordination Coordinating with emergency response agencies Team supervision Operational management Operations coordination Staff scheduling Public communication during emergencies Team scheduling Maintenance schedule management Trend analysis Databases Team development Hiring Quality assurance audits Compliance management Professional development support Team training Public safety procedures Mentoring Schedule creation Hardware management Annual budget preparation Maintenance management Budget management in education Communication with emergency services Senior level Full Job Description 503637 Las Cruces, New Mexico, United States Staff Staff Full-time Closing at: Jun 17 2026 - 23:55

MDT Department Contact:

Int. Lt. Erik Tristano / 575-646-3311

Internal or External Search:

External - Open to all applicants

Advertising Summary:

Join New Mexico State University as a leader in emergency communications, overseeing 24/7 dispatch operations, personnel development, technology systems, and critical public safety initiatives that support the university community. This dynamic role combines operational leadership, strategic collaboration, and administrative management to ensure excellence in emergency response and campus safety.

Position Details Position Title:

Supervisor Emergency Dispatcher College/Division:

President's Office Department:

500300-POLICE

DEPARTMENT NMSU

Location:

Las Cruces Offsite Location (if applicable):

Target Hourly/Salary Rate:

$25.56

Appointment Full-time Equivalency:

1.0

FLSA Status :

Non-Exempt Bargaining Unit Announcement:

This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding:

Not Applicable Standard Work Schedule:

Shift:

Other Shift If Not a

Standard Work Schedule:

Public Safety - 24/7

Job Duties and Responsibilities:

Overall supervision and management of operations for our Emergency Dispatch Center/Team Members which encompasses personnel guidance/mentorship/leadership, scheduling of emergency dispatchers for 24/7 service coverage, and providing employee training opportunities/professional development; oversight and management of the various communication databases being utilized by dispatchers and ensuring compliance with quality assurance audits; management of all required inspections and software/hardware equipment maintenance, along with identifying equipment needs/requests/acquisitions; collaboration/coordination with other regional dispatch centers with emergency services and technology; and management over many of the following administrative functions associated with crime prevention/trend analysis, public information releases, evidence requests related to criminal proceedings, employee hiring processes, CLERY/Emergency Notification requirements, and fiscal budget preparation/accountability.

Qualifications Required Education and Experience:

Associate's Degree + 6 years of relevant experience or a Bachelor's degree + 4 years of relevant experience.

Equivalent Qualifications:

Preferred Qualifications:

Previous Dispatch Supervisor Experience.

Special Certification/Licensure:

Working Conditions and Physical Effort Environment:

Work is normally performed in a typical interior/office work environment.

Physical Effort:

Light physical effort. Effort applies to no more than two (2) hours per day.

Lifting Requirements:

Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk:

Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.