Dispatcher

CSI Sands (N.E.) provides a full range of aggregate and resource materials production services. We are equipped to handle every phase of the materials engineering process, from initial exploration to delivery of the end-product. We are currently searching for a Dispatcher to complement our team at our site in Buffalo, NY. This position will report to the Operations Manager.

Responsibilities:

Transportation & Trucking Operations Supervise and direct delivery truck operations to ensure timely, safe, and compliant product delivery. Manage truck dispatching, routing, and scheduling to optimize efficiency and customer service. Review, approve, and verify weekly driver timecards in accordance with company policy and regulatory requirements. Ensure compliance with hours‑of‑service regulations, vehicle inspections, and all applicable transportation safety standards. Supervise, train, and provide performance management for truck drivers. Railcar & Railroad Management Manage railcar operations, including scheduling, spotting, loading, and release of railcars. Coordinate day‑to‑day activities with Class I and Class II railroad partners to ensure service reliability and contract compliance. Oversee railcar loading operations to ensure safety, accuracy, and adherence to loading specifications. Review rail billing and invoices, validate charges, and work with rail carriers to resolve discrepancies. Operations & Coordination Serve as the first point of contact for operational issues involving drivers and railyard personnel, escalating matters to management as required. Coordinate work schedules for drivers and rail crews, communicate assignments, and obtain required signoffs. Collaborate with customers, contractors, and internal and external logistics teams to coordinate frac, foundry, and railyard deliveries. Review and verify transportation documentation, including daily logs, inspection reports, delivery receipts, and shipping paperwork. Monitor job progress, operational performance, and transportation costs, providing regular reports to Management. Assist in resolving product, material, and equipment issues that impact fulfillment or delivery. Identify operational challenges and recommend process improvements to increase productivity, safety, and service quality. Additional Responsibilities Support new employee onboarding activities as directed by management. Perform other related duties as assigned.

Skills and Requirements:

Experience in transportation, logistics, rail operations, or supply chain management. Prior supervisory or lead experience in trucking, rail, or industrial operations preferred. Working knowledge of DOT regulations, hours‑of‑service rules, and safe work practices. Experience coordinating with railroads (Class I and Class II) and managing railcar movements is an asset. Strong organizational, communication, and problem‑solving skills. Ability to work in a fast‑paced, operational environment with multiple priorities.

Hours of Work:

Hours can vary depending on business needs and may include nightshifts. We encourage all who are qualified and interested to apply in confidence; however, only those in consideration will be contacted.