Transportation Dispatch & Office Administration Assistant

Transportation Dispatch & Office Administration Assistant We are a transportation company who offers transport services throughout the Western New York area. We are looking for an honest, hard-working, dependable and motivated individual, who is respectful to fellow employees and customers. Primary Duties and Responsibilities Maintains high compliance to dispatch standard operating procedures. Handles customer concerns and requests for information in an expeditious and professional manner. Directs and monitors daily transport assignments and coordinates equipment assignments with Maintenance Supervisor. Communicates all relevant details of driving assignments to drivers to ensure proper execution. Assist drivers with routing directions and directs them to perform special services when required. Recommends appropriate disciplinary action, up to and including suspensions and/or discharge. Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair. Maintains route documentation and records for the purpose of providing accurate and reliable information to customers. Other Duties and Responsibilities General typing/filing of files. General data entry - working knowledge of Excel and Word. General clerical duties, including but not limited to: answering and routing phone calls, data entry, photocopying, hard copy, electronic filing, etc. Assists in special tasks / assignments as needed. Qualifications High school diploma, general education degree or equivalent. Must have a valid driver's license. Reliable transportation. Strong organizational skills and attention to detail. Must have a positive attitude and strong interpersonal skills. Strong desire for continued growth and learning. All candidates will be subject to a drug test/background check. Minimum 23 years of age. Must be eligible to work in the United States.

What We Offer:

Competitive salary depending on experience. Paid vacation, 401K, and health insurance.

SCHEDULE

Current schedule: 9:00 AM - 5 PM Monday - Friday Shift to be decided upon hire. Could be possible split shift.

Job Type:

full-time.

Rate Range:

$18-$20 per hour

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance

Work Location:

In person