Dispatcher

Dispatcher Reimer Home Services - 3.7 Rochester, NY Job Details Full-time $60,000 - $75,000 a year 10 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication

Full Job Description Overview:

For over 100 years, Reimer Home Services has been a trusted leader in HVAC, plumbing, and electrical services across Western New York. We're growing fast and looking for a Dispatcher who thrives in a fast-paced environment and loves keeping operations running smoothly. Why You'll Love Working Here Competitive pay Medical, Prescription, Dental & Vision coverage Disability & Term Life Insurance Matching 401(k) Paid Holidays & PTO Ongoing training and career growth What You'll Do Dispatch technicians for residential service calls and installations Prioritize jobs based on urgency, skillset, and location Communicate with customers regarding appointment updates and expectations Coordinate emergency calls and allocate resources efficiently Monitor technician progress and adjust schedules in real time Maintain accurate service records to support smooth operations What We're Looking For High school diploma or GED Dispatching, scheduling, or administrative experience preferred Strong communication and multitasking skills Calm under pressure and detail‑oriented Experience with dispatching software; ServiceTitan is a plus Reliable, team‑focused, and organized Location In‑person at our Rochester, NY branch Join a company where your work keeps our community running and your future is bright. Apply today to grow your career with Reimer Home Services. Reimer Home Services may conduct a pre-employment background check and drug test, subject to applicable law.