Public Safety Dispatcher, University of Rochester

Public Safety Dispatcher, University of Rochester Rochester, NY Job Details Full-time $22.59 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance Professional development assistance Life insurance Referral program Retirement plan Qualifications Emergency dispatch experience High school diploma or GED Dispatching Driver's License Driving Decision making Data entry Typing Critical thinking Full Job Description Join Our Team as a Dispatcher at the Department of Public Safety! About the

Role:

The Communication Center at the U.R. Department of Public Safety is looking for skilled dispatchers to boost our emergency response and monitoring efforts. If you're ready to make a difference and thrive in a fast-paced environment, this role is for you! This is a union position.

What You'll Do:

Answer calls from University officers, staff, students and the public Use dispatch software and manage alarm/surveillance systems Coordinate communication between University Officers and local law enforcement/911. Monitor CCTV cameras and handle fire/burglary alarms

Who We're Looking For:

Someone who excels in high-pressure situations and is great at multitasking A person with strong critical thinking skills and a passion for helping others Prior experience with dispatch systems, ex: CAD Ability to stay calm and composed during emergencies

What You Need:

High School Diploma, GED or equivalent

• Required Current valid and clean NYS Driver's License
• no suspensions/major infractions within 3 yrs
• Required Experience in Dispatching, Emergency Response or First Responder roles Excellent communication and multitasking skills Ability to make quick decisions and work well in a team Fast and accurate keyboard data entry skills

Schedule:

Flexible hours needed due to 24/7 operations-Dispatchers must maintain flexible schedules to accommodate operational requirements. Flexibility to work any shift(s) assigned , including weekends and holidays. Once trained, a permanent shift will be assigned and schedule will rotate (ex: 4 shifts on , 2 off )

Job Type:

Full-time Pay:

$22.59 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Education:

High school or equivalent (Required)

Experience:

Dispatching:

1 year (Required)

CAD:

1 year (Required)

License/Certification:

NYs Drivers License-no suspensions w/in 3 yrs (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Ability to

Commute:

Rochester, NY 14627 (Required)

Work Location:

In person