Trucking Dispatcher

Trucking Dispatcher at Installed Building Products Trucking Dispatcher at Installed Building Products in Cleveland, Ohio Posted in 14 days ago.

Job Description:

Key Responsibilities Coordinate and monitor daily driver schedules and routes, ensuring compliance with customer requirements and FMCSA Hours of Service (HOS) regulations Utilize dispatch software, GPS tracking systems, and online load boards (such as DAT) to source, assign, and manage freight loads effectively Act as the primary communication link between drivers, customers, and management, providing clear, timely, and professional updates Proactively identify and resolve operational issues, including breakdowns, delays, missed pickups, or route changes Maintain accurate digital dispatch and trip records, including shipment details, driver hours, and scheduling information within dispatch systems Navigate and utilize customer portals to accept loads, upload required documentation, and relay accurate dispatch instructions to drivers Ensure all documentation is completed accurately and submitted on time Qualifications Proven experience as a truck dispatcher, freight broker, or similar logistics role Strong problem-solving and time management skills with the ability to prioritize tasks effectively Excellent verbal and written communication skills; ability to remain calm and professional under pressure Tech-savvy with experience using dispatch software, GPS systems, and online freight platforms Working knowledge of transportation industry regulations and compliance standards Physical Demands This position is primarily office-based. Ability to sit for extended periods while working at a computer Frequent use of hands for data entry and document handling Occasional standing, walking, bending, or light lifting (up to 15 pounds) Visual acuity required to review dispatch systems, documents, and computer screens Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions Benefits Competitive hourly wage Medical, dental, and vision insurance Company-paid life insurance 401(k) with company matching Paid vacation and holidays Employee Financial Assistance Program Scholarship opportunities through the IBP Foundation Supplemental insurance options (short- and long-term disability, hospital indemnity, accident, critical illness, and supplemental life insurance) Opportunities for professional growth and advancement IBP Longway Trucking LLC is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service are more than words-they define how we do business. Discover your next career opportunity and join the team at IBP Longway Trucking LLC , where your work truly makes an impact. EEO Statement We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.