Dispatcher

Description We are looking for a Dispatcher to support daily transportation operations for a busy logistics fleet. This contract opportunity with potential for a permanent role is fully onsite and is ideal for someone who can balance scheduling, compliance, and customer coordination in a fast-paced environment. The position focuses primarily on domestic dispatching while also providing cross-training in international operations to strengthen team coverage. Success in this role requires strong attention to detail, sound judgment, and the ability to keep drivers, customers, and internal partners aligned throughout each shipment cycle.

Responsibilities:

• Build and adjust driver schedules for pickup and delivery activity based on freight needs, equipment availability, and hours-of-service limitations.
• Plan load order carefully by considering tank readiness, wash requirements, and product compatibility before assigning work.
• Provide drivers with clear instructions covering route details, site expectations, safety protocols, and customer-specific handling requirements.
• Track shipments and equipment status through dispatch systems to stay ahead of delays, exceptions, and changing delivery timelines.
• Apply transportation, hazardous materials, and company safety standards consistently across all dispatch decisions and daily activities.
• Respond quickly to operational disruptions such as weather issues, customer changes, equipment problems, or late arrivals to keep service on track.
• Coordinate with terminals, plants, wash locations, maintenance teams, and customers to confirm timing and reduce unnecessary downtime.
• Review shipment records for accuracy, including bills of lading, hazardous material documentation, proof of delivery, and daily dispatch updates.
• Maintain reliable load tracking, status records, and operational reporting to support smooth handoffs and informed decision-making.
• Develop working knowledge of overseas dispatch processes to provide backup coverage when needed. Requirements
• Prior experience in dispatching, logistics coordination, or transportation operations is required.
• Working knowledge of hazardous material procedures, including HM126 training or closely related experience, is strongly preferred.
• Familiarity with dispatch software, load tracking systems, or computer-aided dispatch tools is needed.
• Strong understanding of U.S. geography and route planning considerations is important for effective scheduling.
• High attention to detail with the ability to manage documentation, timing, and compliance requirements accurately.
• Effective communication and customer service skills with the ability to work well with drivers, customers, and internal teams.
• Ability to work onsite in Toledo, Ohio, on an 8:00 a.m. to 5:00 p.m. schedule with a one-hour lunch, and participate in on-call coverage after training.
• Comfortable working in a fast-moving environment where priorities can shift throughout the day.

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