Dispatcher
Job
Robert Half
Toledo, OH (In Person)
Full-Time
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Job Description
Description We are looking for a skilled and dependable Dispatcher to join our team in Toledo, Ohio. In this long-term contract position, you will play a pivotal role in ensuring smooth daily operations and exceptional service delivery. If you excel in communication, coordination, and problem-solving, this dynamic role is an excellent opportunity to showcase your expertise.
Responsibilities:
- Respond promptly to incoming calls, assessing and prioritizing service requests and urgent issues.
- Schedule and dispatch personnel or drivers efficiently, considering workload, proximity, and job requirements.
- Monitor progress on assignments, adjust schedules as needed, and resolve real-time challenges.
- Maintain clear and consistent communication between field teams, customers, and internal departments.
- Accurately document call details, job activities, and service notes in dispatching systems.
- Provide detailed instructions to field staff, including job specifics and any special requirements. Requirements
- Proven experience in dispatching, logistics coordination, or a related field.
- Strong customer service skills with the ability to handle inquiries and concerns effectively.
- Familiarity with computer-aided dispatch systems and other relevant software.
- Ability to prioritize tasks and make quick decisions in a fast-paced environment.
- Excellent communication skills, both verbal and written, with attention to detail.
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