Fleet Transportation Dispatcher - CDL

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UPMC UPMC

is looking for a full time Fleet Transportation Dispatcher (CDL) to support our UPMC Employee Transit (Pittsburgh). This position works daylight, Monday-Friday, 10 am - 6 pm. Weekends off!

Purpose:

The Fleet Transportation Dispatcher (CDL) will coordinate the activities of approximately 45 to 50 drivers on a daily basis. Keeping the pick-up and drop-off delivery times on schedule and ensuring an excellent customer satisfaction rating.

Responsibilities:

+ Perform telephone communication responsibilities in a professional and courteous manner. + Distribute work assignments in an equitable, accurate, and timely manner. + Monitor shuttle routes and responsibilities in an accurate and timely manner. + Log both routine and unusual information on the Daily Dispatcher Report. + Accurately records information regarding daily transport requests, department user group complaints and employees reporting off from work on appropriate logs. + Adhere to, know, and enforce all hospital and department policies and procedures pertinent to the Fleet Transportation Group. + Routinely responsible for swapping vehicles and scheduling them for preventative maintenance and detailing. + Adhere to, know, and enforce all pertinent PA state policies and procedures that impact the Fleet Transportation Group. + Fill in as a driver as needed. + When assigned, act as the primary back-up for the Supervisor and Operations Manager in their absence. + Knowledgeable about all safety, fire, evacuation, and disaster policies and procedures. + Attend department meetings when scheduled. + Maintain a neat and clean work area. + Train new employees to properly follow department procedures and policies. + Responsible to provide interim solutions for department. + Performs in accordance with system-wide competencies/behaviors. + Performs other duties as assigned. + High school education or equivalent and two years experience in dispatching or administrative support role. + OR Bachelor's Degree in a relevant/related field of study is required. + Experience in data entry or with PC is preferred. + The ability to communicate professionally with various user groups is required. + Valid Drivers License.

Licensure, Certifications, and Clearances:

Both Commercial Drivers License Class B and Passenger Endorsement are required within 6 months of hire.

Cleared to drive according to FMCSA Drug & Alcohol Clearing House. + CDL Passenger Endorsement + Commercial Driver License (CDL) + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran