Transportation Dispatcher

Job Summary:

Assist and support the Regional Transportation Manager and Transportation Director in ensuring the safe, efficient and economical movement of construction materials, as well as any other material transported, potentially year-round, as needed. This hourly, non exempt position will work with direct and indirect supervision.

Essential Functions:

• Receive, process, and dispatch orders for both internal and external customers.
• Communicate with the Sales and Construction departments to maintain customer confidence and satisfaction.
• Set up and monitor truck and driver assignments for fulfillment of company needs.
• Assist Regional Transportation Manager, management, and the driver fleet in maintaining an efficient and timely delivery force.
• Work with Plant Operators and Weighmasters to fulfill delivery needs out of their locations.
• Proactively inform Regional Transportation Manager of any issues of delivery effort relative to drivers.
• Prepare reports showing status of delivery operations.
• Ensure full utilization of Command Alkon, Apex and associated vehicle tracking software.
• Assist with both internal and external customers.
• Exercise proper care and maintenance of company equipment.
• Frequently work more than 40 hours per week and non traditional hours including night shift, Saturdays and occasionally Sundays.
• Perform additional assignments per supervisor's direction.

Knowledge of:

• State and Federal regulations regarding vehicle weights, rules of the road, and hours of service.
• Local, state, and federal traffic laws.
• GOH geographical territory.
• Microsoft Office software.

Ability to:

• Learn and follow GOH Company policies and procedures.
• Learn Command Alkon, Apex & associated vehicle tracking software.
• Use computer and related office equipment.
• Work in a professional manner in a high stress, fast paced environment.
• Multi-task
• Read and explain maps and directions.
• Obtain weighmaster's license.
• Work with direct and indirect supervision.

Qualifications:

• Demonstrate above average organizational, analytical and memory skills to effectively and efficiently handle multiple priorities with short deadlines.
• Must have excellent interpersonal verbal and written communication skills.
• Must have strong data entry, typing and computer skills.
• Must have a valid driver's license for state in which you reside with acceptable driving record per company minimum standards for drivers.

Education:

• High school diploma or equivalent required.

Experience:

• Minimum of 2 years of dispatch experience in a construction or transportation environment preferred.
• Minimum of 1 year customer service experience required.

Required Training:

• Command Alkon (as applicable)
• Apex (as applicable)
• Associated vehicle tracking software.

Physical Requirements:

• Constant (67-100%) - Ability to sit for extended periods of time.
• Constant (67-100%) - Ability to use hands/fingers for typing and filing.
• Constant (67-100%) - Ability to use office equipment such as computers, copiers, telephones, etc.
• Constant (67-100%) - Ability to read PC screens and read normal type sized print.
• Frequently (34-66%) - Talk on telephone and hear telephone conversations.
• Frequently (34-66%) - Ability to work long hours on varied shifts.
• Occasionally (0-33%) - Bend, stoop, kneel to file.
• Occasionally (0-33%) - Must be able to lift/carry up to 25 pounds.