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Service Dispatcher
Job
AppleOne
Columbia, SC (In Person)
$38,480 Salary, Full-Time
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Job Description
Job Summary We are seeking an experienced Service Dispatcher for a temp-to-hire opportunity in Columbia, SC. This role is ideal for a highly organized customer support professional who enjoys coordinating field activity, solving problems in real time, and keeping service operations running smoothly. As a Service Dispatcher, you will help manage the daily flow of drivers, vehicles, personnel, and service requests for a construction-related environment serving residential and commercial customers. This position offers the opportunity to join a fast-paced team where communication, accuracy, and responsiveness directly impact customer satisfaction and operational success. This is a strong opportunity for someone who values supportive leadership, teamwork, and long-term career potential. The right candidate will thrive in a collaborative environment where dispatchers, field teams, logistics staff, and customer service professionals work together to deliver timely and reliable service. Key Responsibilities
- Coordinate and schedule dispatch activity for drivers, vehicles, service personnel, equipment, and shipments to support timely service delivery.
- Monitor driver, fleet, and route status using GPS tracking systems, dispatch software, or transportation management systems.
- Communicate with drivers and field personnel to provide route updates, service instructions, schedule changes, and issue resolution.
- Respond to customer inquiries and provide accurate updates regarding service status, delivery timing, or dispatch changes.
- Maintain detailed dispatch logs, delivery records, communication notes, incident documentation, and performance information. Compensation and Benefits
Pay:
$18 to $19 per hour.Job Type:
Temp-to-Hire.