Truck Dispatcher and Releaser- Days Triton Towing Austin, TX Job Details Full-time $18 - $20 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Bilingual Computer operation Customer communication Windows High school diploma or GED Dispatching Office experience Full Job Description Triton Towing is the fastest growing tow company in Round Rock. We service the entire Austin metro area and specialize in Police rotations, customer tows, fleet accounts, and impounds. Our double digit growth and rapid geographical expansion have created multiple vacant positions for dispatchers. We are in need of two (2) day time dispatchers. Office-related experience is a must and dispatch experience is preferred, but not required. Advancement opportunities are periodically available. You can apply through indeed or at www.tritontowing.com and click Employment.
ESSENTIAL DUTIES
Dispatching service calls to tow operators Releasing customer vehicles Generating procedures to improve office efficiency Answering incoming informational phone calls from customers Maintaining a professional attitude with customers Handling and resolving a variety of customer concerns, complaints, and questions Maintaining customer records Other office duties as assigned
SKILLS:
Excellent customer service Effective communications skills Ability to multitask in high stress situations Proficiency in Windows and Office
MINIMUM QUALIFICATIONS
High School Diploma or GED Ability to obtain your TDLR license (we will help the right candidate obtain license) Bilingual a strong plus, but not required
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance