Dispatcher - Customer Support Specialist

The Hotline team is looking to add solid dispatcher/customer support reps to our team!

P ay:

$50k-$60k depending on experience If your experience is dispatching tow trucks, appliance repairs and any other type of appointment jobs, this is NOT the position for you. We need individuals that have experience with

HOT SHOT, ON DEMAND, AIR FREIGHT

DISPATCHING, that have dealt with 50 or more drivers at one time.

Requirements:

Strong dispatch and coordination skills Ability to think ahead and solve problems in real time Comfortable managing drivers and customer expectations Organized, detail-oriented, and dependable Confident communicator who can balance operations and customer needs Familiar with the DFW area Quick thinking

Qualifications:

Prior dispatch, logistics, or transportation experience required Strong computer skills (dispatch systems, email, Excel) Ability to multitask and work in a fast-paced environment High School diploma or equivalent Able to work under pressure Why join our team? Hotline Delivery Systems is a leading logistics and warehouse management company dedicated to delivering quality service and reliable freight solutions. Proudly serving the DFW area for over 40 years, we have expanded our footprint into Houston and Austin. We take pride in our commitment to safety, exceptional customer service, on-time deliveries, and a strong family-oriented culture. If you're looking for a place to grow and call home, Hotline is the place for you.

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Health insurance Paid time off Referral program

Experience:

Dispatching:

2 years (Required)

Transportation:

2 years (Required)

Clerical:

2 years (Required)

Work Location:

In person