Telecommunicator

Salary Confidential Position range in Val Verde County $12.77•$21.19 Per hour Telecommunicator

VAL VERDE

•COUNTY OF

Occupation:

Public Safety Telecommunicators

Location:

Del Rio, TX•78840 Positions available: 1 Job #: 16923418

Source:

WorkInTexas

Posted:

10/01/2025

Updated:

03/24/2026

Expires:

04/24/2026

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Flexible Shift Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Age 18 and up DL Required Language English, Very Well Schedule Full Time Job Type Regular Duration Permanent Employment Hours 30 Hours Per Week Shift Flexible Shift Benefits Help for . Hours of operation 24/7 Work schedule will be discussed with applicant Pay will be discussed No experience necessary but, preferred. Telecommunicator is responsible for receiving and processing emergency and non-emergency calls, providing critical information to first responders, and ensuring effective communication during emergency situations. This role requires excellent communication skills, the ability to multitask, and a calm demeanor in high-pressure situations.

Key Responsibilities:

Call Management:

Answer emergency and non-emergency calls promptly and professionally, assessing the urgency and nature of the calls.

Information Gathering:

Collect relevant information from callers to determine the appropriate response and ensure accurate documentation.

Dispatching:

Coordinate and dispatch emergency personnel and equipment based on the nature of the incident and established protocols.

Communication:

Maintain clear and continuous communication with responders and other relevant agencies throughout incidents.

Data Entry:

Accurately input call information into the dispatch system and maintain detailed records of calls and responses.

Customer Service:

Provide assistance and guidance to callers, addressing their concerns and offering reassurance during stressful situations.

Emergency Protocols:

Follow established procedures and protocols for various emergencies, ensuring compliance with legal and organizational standards.

Training and Development:

Participate in ongoing training sessions to remain current with emergency dispatch protocols and technologies.