Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Dispatcher
Job
Robert Half
Houston, TX (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
48
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
We are looking for an experienced Dispatcher to join our team in a Contract to permanent role. This position is ideal for someone who can balance customer communication, driver coordination, and delivery planning in a fast-paced environment. The right candidate will be confident making dispatch decisions, managing changing priorities, and supporting efficient day-to-day transportation operations.
Responsibilities:
- Manage incoming calls from drivers and customers effectively, providing timely updates and clear resolution to service-related questions.
- Review daily scheduled deliveries and evaluate dispatch activity to keep routes, timing, and load assignments aligned with operational needs.
- Determine the most suitable equipment and assign the appropriate driver for each delivery based on load requirements, availability, and service expectations.
- Send pickup and delivery details to drivers and coordinate load dispatching through company transportation software.
- Partner closely with customer service teams to improve delivery performance and increase overall driver utilization.
- Monitor active deliveries and respond quickly to schedule changes, service issues, or driver communication needs throughout the day.
- Maintain strict confidentiality when handling sensitive company and customer information, including rates, pricing details, pay data, purchase orders, and credit-related records.
- Represent the organization in an experienced and detail-oriented manner in all internal and external interactions.