Intermodal Dispatcher

Intermodal Dispatcher American Carrier Transport Houston, TX Job Details Full-time From $1 a year 5 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Vision insurance Life insurance Retirement plan Prescription drug insurance Qualifications Email customer support Microsoft Outlook Phone communication Spreadsheets Rail transport operations Windows Intermodal transportation High school diploma or GED Dispatching Attention to detail Time management Client interaction via phone calls Full Job Description American Carrier Transport is seeking an Intermodal dispatcher/customer service person to join our team in our office in

Houston, TX We Seek:

The successful candidate will need to be well disciplined, organized, work independently, and able to multi-task, and someone that looks and searches for the duties that need to be completed without strict supervision or direction. You must have previous experience in an actual drayage dispatch environment. We are looking for someone who has worked for a drayage carrier - not with them.

Responsibilities:

Type accurately entering customer orders, driver updates, and the completion of billing Provide assistance and support to both customers and company personnel Assist with dispatching drivers for their pick-ups and deliveries. Assist with email and scheduling delivery appointments as needed

MUST HAVE

- Experience with Rail Billing, Chassis Pool management, and maintaining chassis inventories Call vendors to request paperwork and obtain needed data for invoicing Conduct daily tracing on active shipments and report any delays Enter key data into various online and internal portals including financial data and track/trace updates etc. Update daily customer reports and/or website portals Manage, and update customer reports using tools such as Microsoft Excel Retrieve shipment documentation and upload in system to prepare shipments for invoicing Release shipments in system to initiate invoicing Other duties as directed

Experience:

You must have 1 to 2 years of actual intermodal drayage dispatch experience with a drayage carrier - we are not looking for someone who dispatched to trucking companies.

Education:

High school degree required; BA or Associate degree preferred

Required Skill Set:

Must have at least 1 to 2 years Intermodal Drayage Dispatch experience with a drayage carrier. Excellent computer skills, particularly Microsoft Windows, Outlook, and Excel Well organized to handle large amounts of data effectively High level of attention to detail and critical thinking skills Strong time management skills Ability to multi-task at all times Excellent communication skills both written (email) and oral (phone)

Our Benefits Include:

Medical, Dental, and Vision, and life Insurance, Prescription Drug Coverage 401K Employee Plan Paid Holidays and Vacation Career Advancement Potential Salary is commensurate with experience.

Pay:

From $1.00 per year

Benefits:

401(k) Dental insurance Retirement plan

Experience:

drayage dispatch: 2 years (Required)

Work Location:

In person