Dispatcher

Work Schedule Comments:

Primarily M-F, 8am - 5pm, overtime as necessary

Position Overview:

Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions:

Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city Send drivers their dispatches and any necessary messages through their tablet Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure Apply any additional charges including and notify customer service of changes Track/Maintain GIS yard report, MDR, CNI, and Divisional Pool Actively participate in driver recruiting and retention Monitor XRS System to assist drivers to manage their time Request rail billing Review preliminary payroll Other duties as assigned

Skills/Knowledge Desired:

Data entry skills; Good communication and organizational skills DOT Regulations Hazardous Materials Computer literate Ability to multi-task Import/Export container experience preferred