Service Dispatcher - Dispatch Specialist

Hall Heating & Air , located in Pampa, TX, is seeking a full-time Service Dispatcher

• Dispatch Specialist to join our dynamic dispatching team!

We could not do what we do without the dedication of our amazing staff. That is why we treat them like family and truly care about their personal and professional growth . Here, everyone is a friend , and our employees can always rely on us to invest in them by providing the resources and attention they need to further their careers . We hope you'll consider joining us in our mission to help Texans beat the heat! Here's what we offer to ensure your well-being and success: Competitive pay of $18

• $21 an hour Paid dental Paid vision 401K Health insurance Paid training and travel Paid vacation Paid holidays Paid life insurance

LEARN ABOUT THIS ENTRY-LEVEL DISPATCHING ROLE

As an entry-level Service Dispatcher

• Dispatch Specialist, you'll evaluate incoming customer calls, matching the right technician to every job based on skillset and location.

You'll learn our business inside and out, mastering how to prioritize urgent calls and ensure no customer is left waiting. Your keen eye for detail will ensure a quality customer experience as you relay precise information to technicians in the field. Throughout the day, you'll update customers on the progress of their service calls, ensuring they are informed and satisfied. You'll record and report each service call meticulously, participating in ongoing training to hone your skills and grow as a professional. By the end of the day, you'll have played a crucial role in keeping our operations running smoothly and our customers happy. Our Service Dispatchers

• Dispatch Specialists work a Monday
• Friday, 7:30 AM
• 5:30 PM schedule.

And the requirements? We're not asking for much! If you find the above responsibilities fun and challenging while being able to meet the entry-level qualifications below, you're exactly who we need for this dispatching role! Excellent phone skills Ability to use a computer Ability to quickly learn our intricate software system Previous experience as a customer service representative would be a plus

MORE ABOUT US

We are a successful HVAC installation and maintenance company that has proudly served the Texas Panhandle for over 40 years! Backed by our extensive experience and established reputation, our amazing customers trust their homes and businesses to us for all their heating and cooling needs. Whether we're installing a new unit, providing urgent repairs, or enrolling a client in a maintenance plan, our service is simply the best. With customer service always a top priority, our customers can count on us to consistently provide a knowledgeable and friendly experience.

TAKE THE NEXT STEP

• APPLY TODAY! We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Apply today with our initial 3-minute, mobile-friendly application to become our entry-level Service Dispatcher
• Dispatch Specialist!