Dispatcher

Job Title:

Dispatch Coordinator Job Description The Dispatch Coordinator oversees day-to-day coordination and scheduling of work for internal teams and subcontractors. This role manages dispatch activities using office software tools, documents work in CRM and ERP systems, and communicates frequently with customers and field crews. The position requires strong customer service, excellent communication, and the ability to work extended weekday hours in an office-based environment. Responsibilities Coordinate daily work activities with vendors, subcontractors, internal crews, and external crews to ensure timely completion of assignments. Schedule and prioritize jobs for in-house teams and subcontractors, adjusting plans as needed based on changing requirements. Use spreadsheet tools such as Excel to track schedules, work status, and dispatch details accurately. Document all work activities, customer interactions, and job updates in Salesforce and, once in a full-time capacity, in SAP. Communicate with customers frequently, including daily phone calls, to provide updates, confirm appointments, and address questions or concerns. Collaborate with internal stakeholders to ensure all necessary information is available for crews before dispatch. Perform accurate data entry to maintain up-to-date records of jobs, schedules, and customer information. Leverage Microsoft Office and other office software to prepare and maintain dispatch-related documentation. Work extended hours Monday through Friday to support high-volume dispatch operations and meet service expectations. Maintain a professional and courteous demeanor in all customer and vendor interactions, representing the organization positively. Essential Skills Proven customer service experience with frequent direct interaction with customers by phone. Strong verbal communication skills, including the ability to speak clearly, professionally, and confidently with customers and team members. Strong computer literacy, including proficiency with Microsoft Office and the ability to navigate multiple software systems. Ability to perform basic Excel tasks, such as data entry, sorting, and updating spreadsheets. Experience with dispatch or dispatching activities in a fast-paced environment. High level of accuracy and attention to detail in data entry and documentation. Willingness and ability to work 10-11 hour days, Monday through Friday. Strong organizational and time management skills to handle multiple tasks and changing priorities. Additional Skills & Qualifications Experience using Salesforce or similar customer relationship management (CRM) systems. Exposure to SAP or other enterprise resource planning (ERP) software. Comfort working in a structured office environment with high call volume. Ability to build positive working relationships with vendors, subcontractors, and internal teams. Interest in a contract-to-hire opportunity with potential for long-term growth. Why Work Here? The organization offers a contract-to-hire opportunity with strong potential for long-term growth and career development. You will join a stable company with a long-standing presence in its industry, where dedication and high performance can lead to advancement. The culture supports professional growth, values reliability and strong work ethic, and provides the chance to build a lasting career in operations and coordination. Work Environment This role is fully on-site in an office environment in Pflugerville. The standard schedule runs Monday through Friday from approximately 7:00 a.m. to 5:00 p.m., with the expectation of working 10-11 hour days to support operational needs. You will work primarily at a desk using computers and office equipment, with frequent phone-based communication. Daily tools include Microsoft Office (with a focus on Excel), Salesforce for documenting work, and SAP once in a full-time capacity. The setting is structured and fast-paced, with a focus on responsiveness, accuracy, and professional communication. Job Type & Location This is a Contract to Hire position based out of Pflugerville, TX. Pay and Benefits The pay range for this position is $38.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Pflugerville,TX.

Application Deadline This position is anticipated to close on May 15, 2026. About Aerotek We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.