Dispatcher

We are seeking an experienced and detail-oriented Dispatcher to join our growing Waste & Recycling team. The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and can effectively coordinate drivers, routes, and assist with customer service needs while maintaining a positive and professional attitude.

Pay Range:

$20.00 - $24.00 (DOE)

Schedule:

Monday-Friday 8:00am-4:30pm, with rotating Saturdays as needed.

DUTIES AND RESPONSIBILITIES

Monitor and track driver progress throughout the workday to ensure timely completion of assigned routes. Perform route data entry and maintain accurate records. Schedule and dispatch work assignments to drivers within various departments. Assist drivers when pickup or delivery details require clarification before service. Work closely with other departments to resolve customer concerns and disputes. Demonstrate proficiency in company operational systems and software. Deliver exceptional customer service and maintain positive relationships with customers, vendors, and employees. Handle a high volume of calls in a fast-paced, team-oriented environment. Maintain a professional, friendly, and service-oriented approach in all interactions.

REQUIREMENTS

High school diploma or equivalent is required. 2 years of Dispatcher preferred. Strong typing and data entry skills. Proficient in Microsoft Office Suite, including Excel, Word, and Outlook. Excellent organizational, multitasking, and time-management abilities. Strong verbal and written communication skills. Ability to meet deadlines and manage multiple priorities simultaneously. Pleasant and professional phone and email etiquette. Strong critical thinking and problem-solving skills. Bilingual English/Spanish preferred.

Benefits:

We offer a comprehensive benefits package, including: Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Life Insurance 401(k)

Retirement Plan Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

Associate (Required)

Experience:

Microsoft Office :

2 years (Required)

Dispatching:

2 years (Preferred)

Language:

English and Spanish (Required)

Work Location:

In person