Dispatcher

We are looking for a dependable Dispatcher to support operations in Virginia. This contract to hire role is ideal for someone who can stay organized in a fast-paced environment, communicate clearly with customers and internal teams, and coordinate activity with accuracy. The role is fully onsite and follows an 8-hour schedule that includes two 15-minute breaks and one 30-minute meal period. You must be available for one of the following schedules for this position:

Sunday through Thursday, 3am-11am Tuesday through Saturday, 3am-11amMonday through Friday, 5pm-1am

Responsibilities:

• Manage dispatch activity by receiving incoming requests, prioritizing service needs, and assigning resources in a timely manner.
• Maintain clear communication with customers, drivers, and internal personnel to provide updates, resolve issues, and support smooth daily operations.
• Use computer-aided dispatch tools and related systems to monitor assignments, document activity, and keep records current.
• Coordinate logistics across multiple moving parts to help ensure schedules are met and service expectations are maintained.
• Handle high-volume calls with professionalism, gather accurate information, and route requests to the appropriate parties.
• Track ongoing jobs throughout the shift and respond quickly when schedules, coverage, or service needs change.
• Complete required documentation and shift records with attention to detail to support operational accuracy and continuity.