Job Description
Dispatcher Henco Plumbing Services Ridgefield, WA Job Details Full-time $20 - $25 an hour 5 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Driving Individual consumer customer service
Full Job Description Who We Are:
Henco Plumbing Services began as a family-owned and operated business that has been proudly serving the Vancouver-Greater Clark County, Portland Metro, and Salem-Central Willamette Valley regions. With our team of dedicated professionals, both in the office and out in the field, we are committed to providing our customers with an exceptional service experience. We believe that by focusing on our customers' needs, we can consistently deliver the highest quality plumbing services in the region. Our hard-working teams contribute to the company's success and are rewarded with ongoing training, full benefits, and 401k match. Responsibilities:
Schedule and dispatch HVAC and electrical service technicians to customer sites based on priority, location, and technician availability Communicate with customers to confirm appointments and provide updates on technician arrival times Maintain accurate records of all dispatched jobs, permits, and customer interactions Coordinate with local municipalities and agencies to ensure compliance with regulations Provide administrative support as needed to ensure smooth daily operations Qualifications:
Customer service experience Strong organizational and communication skills Prior experience in dispatching or coordinating in a similar industry is preferred (HVAC/Plumbing) Ability to work in a fast-paced environment and manage multiple tasks simultaneously SCHEDULE
MONDAY - WEDNESDAY 8:30AM-5PM & SATURDAY-SUNDAY 7:30AM-4PM Benefits and Compensation:
Compensation:
$20-$25 per/hr. (DOE) Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training & development, & growth opportunities Paid Holidays Paid Time Off (PTO) Physical Demands:
Stand/Sit:
Must be able to remain in stationary position 50% of the May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run May be required to drive and sit for long periods of time May be required to maneuver up to 25 lb. by lifting, carrying or pushing Ability to lift and carry heavy equipment (up to 50 lbs.) frequently Comfortable working in confined spaces, heights, and varying weather conditions Ability to stand, walk, bend, and kneel for extended periods Apply Today! We're an equal opportunity employer, embracing diversity and ensuring equal opportunities for all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Job Type:
Full-time Pay:
$20.00 - $25.00 per hour Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to work the designated shift Mon-Wed 8:30AM- 5PM & Sat-Sun 7:30AM-4PM? Experience:
Customer Service :
1 year (Required) Dispatching or Coordinating:
1 year (Required) Ability to Commute:
Ridgefield, WA 98642 (Required) Work Location:
In person
