Dispatcher

EBZ - Dispatcher Position Profile This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time. Essential Duties Operate safely and in compliance with all established HSSE policies and procedures Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system Provides excellent customer service on the phone and when arranging for pick-ups and deliveries Communicates with various customer sites to coordinate the movement of freight Assist customers with setting appointments and with other issues at locations Support the safe operation of all trucks, drivers and related trucking operations Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc. Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA Prepare a variety of reports for operations, customers and for internal use May assist with trucking and warehouse operations, as needed Perform other duties as assigned Qualifications High school diploma or GED Minimum of two years transportation / dispatch experience Knowledge, Skills, and Abilities Sound understanding of DOT regulations, HazMat and OTR experience preferred Proficient use of MS Office Suite including Word, Outlook and Excel Excellent verbal, written and listening communication skills Ability to multi-task and prioritize and exhibit team player attitude High level of interpersonal skills to handle sensitive and confidential situations Demonstrate poise, tact and diplomacy We're committed to taking care of you and your family, today and in the future. Here's what you can look forward to: Compensation Competitive base annual salary range: $23.90 - $37.00, depending on experience and qualifications Health & Wellness Employer subsidized medical, dental, and vision coverage for you and your family/dependents. Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage Retirement Generous 401(k) plan with a 4% company match Paid Time Off 2 weeks' vacation annually 7 company holidays 7 days of sick leave annually Extras that Make a Difference Up to $5,250 per year in tax-free educational assistance to assist with career development and growth Annual boot reimbursement