SERVICE DISPATCHER HAG

SERVICE DISPATCHER HAG

Heiser Automotive Group - 2.9 Milwaukee, WI Job Details Full-time 8 hours ago Benefits Paid holidays Disability insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Sales Writing skills High school diploma or GED Driver's License Productivity software

Full Job Description Position:

Service Dispatcher Employment Type:

Full Time About Heiser:

For more than 100 years, Heiser has been a family owned, premier automotive dealer group throughout Milwaukee. With multiple locations servicing the metro-Milwaukee and West Bend areas, Heiser features vehicle sales, parts/service centers, and body shops under the brands of Chevrolet, Ford, Lincoln, Toyota, and Cadillac. At Heiser we believe that, "today's your day" and we are currently seeking qualified candidates to join our highly successful TEAM. For more information on who we are, please visit our website at www.heiser.com.

Overview of Position:

Heiser Toyota has an immediate opening for a Service Dispatcher. We are seeking a professional individual who demonstrates strong customer service skills, is detail and quality oriented, and has a positive attitude with a willingness to learn and take direction. Service Dispatcher works with our Service Department performing a range of administrative and customer service duties including making cost estimates, tracking the status of repairs, and writing reports that detail time and labor costs. Responsibilities Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests Verify warranty and service contract coverage Develop estimates Write repair order Focus on CSI is a must Dispatch work to Technicians Ensure customer needs are understood by technicians Ensure needs and recommended services/repairs are understood by the customer Requirements High School Diploma or GED Equivalent 1+ year(s) relevant sales and service experience Previous automotive service experience preferred Valid and clean WI Driver's License Proficiency in Microsoft Office Must be able to work some evenings and Saturdays Excellent verbal and written communication skills Ability to function as part of a team and work independently Willingness to learn and take direction Ability to adapt to the needs of a fast-paced work environment Benefits/Compensation Competitive Pay Training and growth opportunities Competitive Health, Dental, Vision, Disability, Life, Accident, and Cancer Insurance Paid Time Off and Holiday Pay 401k with Company Match Heiser Automotive Group is an Equal Opportunity Employer and Drug Free workplace How to

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