Facilities & Operations Assistant Manager

Job Summary The Facilities & Operations Assistant Manager supports the management of an industrial park currently operated by one Facilities Manager and a team of five Technicians. This role is responsible for improving visibility into day-to-day operations, digitizing the data management process, and supporting facility upgrades, tenant coordination, and external stakeholder engagement. The position will play a key role in transitioning operations from experience-based execution to structured, data-driven management. This is a hands-on position requiring the person to also perform manual labor to learn and lead the physical operation of the park Key Responsibilities Operations & Data Management Assess and document current workflows related to facility operations, internal train maintenance, and container movement Develop and implement digital systems to track maintenance activities, asset utilization, and operational performance Create reports and dashboards to provide management with clear insights into ongoing operations Standardize processes and improve data accuracy across the team Development/maintenance of a site safety program Facilities & Maintenance Coordination Support scheduling and tracking of maintenance for infrastructure, including buildings and internal transport systems Coordinate with the Facilities Manager and Technicians to ensure efficient execution of daily tasks Monitor condition of facilities (roof, doors, walls, lighting, etc.) and support planning for repairs and upgrades Projects & Renovations Assist in planning and coordinating renovation projects and new construction (factory and office spaces) Track project timelines, budgets, and contractor performance Maintain documentation related to projects and capital improvements Tenant & Contract Support Support coordination of contract renewals and renegotiations with existing tenants Maintain organized records of tenant agreements and requirements Act as a point of contact for tenant-related operational coordination External & Government Coordination Assist with communications and documentation required for interactions with local government authorities Support permitting, compliance, and regulatory processes as needed Qualifications Bachelor's degree in Operations Management, Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience) 2-5 years of experience in operations, facilities coordination, or project support Strong organizational and analytical skills, with attention to detail Experience with digital tools (e.g., Excel, CMMS, or other data/reporting systems) Ability to translate manual processes into structured, trackable workflows Strong communication skills for working with internal teams, tenants, and external stakeholders Preferred Skills Experience in industrial park, logistics, or manufacturing environments Familiarity with maintenance tracking systems or asset management tools Basic understanding of construction or facility renovation processes