Facilities Assistant

We are looking for a Facilities Assistant to support day-to-day workplace operations in Tempe, Arizona. This contract position offers the opportunity to join a collaborative on-site team and help maintain a safe, organized, and responsive environment for employees across multiple office floors. The ideal candidate will serve as a key point of contact for facilities needs, coordinate service requests, and help ensure vendors, building partners, and internal stakeholders receive timely support.

Responsibilities:

• Oversee daily facilities activity across the office, proactively identifying issues and ensuring the workspace remains functional, safe, and well maintained.
• Respond to employee and client facility requests, investigate concerns, and drive timely resolution while providing clear status updates and follow-through.
• Create, assign, and monitor work orders for engineers, service providers, and external vendors, tracking progress through completion and maintaining accurate records.
• Coordinate repairs, preventive maintenance, and building support services by working closely with landlords, contractors, and internal team members.
• Review vendor proposals, collect supporting documentation, confirm completed work, and assist with invoice verification and payment processing.
• Support site inspections and help uphold location-specific maintenance and safety practices in alignment with established procedures.
• Monitor vendor performance, provide guidance on work order and billing expectations, and help ensure services are delivered to agreed standards.
• Assist with complex facilities matters, including urgent building concerns, environmental issues, and recovery-related support, while documenting communications and outcomes.
• Help organize workplace events and provide operational support that contributes to a positive employee experience.
• Track service metrics and workflow activity, contribute to KPI and SLA reporting, and assist with facilities help desk coverage as needed.