Facility Manager

Facility Manager Fresno, CA Job Details Full-time $25 - $26 an hour 1 day ago Qualifications Microsoft Word CPR Certification Microsoft Excel Mental health and behavioral care Microsoft Outlook Operations management Safety inspections for hazard identification Bachelor of Science Facilities management Regulatory compliance First aid Shift management Behavior intervention Mid-level Driver's License Working with children Child protective services Overseeing compliance functions First Aid Certification Decision making 1 year Escalation handling Crisis management Bachelor of Arts Communication skills Early Childhood Education Full Job Description Facility Manager (Evening Shift) - STRTP

Z.N.D. RESIDENTIAL, INC.

(Z.N.D.) Fresno / Clovis, CA Wednesday-Sunday | 3:00 PM - 11:00 PM Hourly |

Full-Time Reports To:

Administrator /

Day Facility Manager Program Type:

Short-Term Residential Therapeutic Program (STRTP) Position Overview

Z.N.D. RESIDENTIAL, INC.

(Z.N.D.) is seeking a Facility Manager (Evening Shift) to serve as the on-site leader and manager on duty during afternoon and evening program hours in a licensed Short-Term Residential Therapeutic Program (STRTP) serving Children and Non-Minor Dependents (NMD) . The Evening Facility Manager is responsible for direct supervision of staff and participants , behavioral management , program operations , and real-time decision-making to ensure safety, structure, and compliance with ILS 5 and Department of Social Services requirements . This role is hands-on, authoritative, and operational . The Facility Manager is the primary lead during behavioral incidents and ensures smooth transition into evening and bedtime routines. Schedule Wednesday - Sunday 3:00 PM - 11:00 PM Serves as manager on duty for the facility during assigned hours Essential Duties & ResponsibilitiesProgram Operations & Structure Oversee daily evening routines including meals, recreation, hygiene, and bedtime preparation Ensure completion of chores and participation in structured activities Maintain consistent program flow and smooth transitions between activities Behavioral Supervision & Crisis Response Serve as the primary lead during behavioral incidents Direct behavioral responses using trauma-informed and CPI-approved techniques Provide real-time coaching, redirection, and guidance to DSP staff during crises Ensure incidents are managed safely, professionally, and within program protocol Staff Supervision & Leadership Serve as the Facility Manager on duty for the evening shift Direct, support, and supervise DSP staff to maintain consistency and structure Conduct shift debriefs and ensure accurate handoff to overnight staff Address performance, safety, or conduct concerns immediately Documentation & Communication Ensure completion of daily logs, T-Logs, incident reports, and communication logs Communicate critical updates to the Day Facility Manager prior to the next shift Escalate serious incidents to the Administrator as required Safety & Compliance (ILS 5) Conduct shift-start safety checks, environmental rounds, and medication counts Ensure supervision ratios remain compliant with ILS 5 requirements Identify and report maintenance, safety, or staffing concerns immediately Uphold licensing standards, participant rights, and confidentiality Chain of Command Serve as acting Facility Manager when the Day Facility Manager is unavailable Exercise appropriate authority during emergencies until relieved by Administration Required Knowledge, Skills & Abilities (ILS 5) This position requires an individual at least 21 years of age with the following: Knowledge of the needs of Children and Non-Minor Dependents (NMD) in a residential setting Ability to enforce structure, rules, and behavioral limits consistently Strong leadership, decision-making, and problem-solving skills Ability to remain calm, regulated, and authoritative in high-stress situations Strong communication skills and ability to collaborate with multidisciplinary teams Proficiency in Microsoft 365 (Word, Excel, Outlook) for documentation and communication Minimum / Desired Qualifications & Experience To meet ILS 5 and Department of Social Services requirements , candidates must meet at least one of the following: Bachelor of Arts (B.A.) or Bachelor of Science (B.S.) degree Completion of 12 semester units in Early Childhood Education, Adolescent Development, or Foster & Kinship Care Education and at least 100 hours of experience working with youth Completion of Year 1 and Year 2 of Direct Support Professional (DSP) training Valid Child Development Teaching Permit Valid Alcohol Counselor, Drug Counselor, or Alcohol and Drug Counselor Certificate with 100 hours of youth experience Valid vocational or trade credential with experience instructing youth and 100 hours of youth experience At least one year of prior employment or volunteer experience in a STRTP Other relevant experience approved by the Department of Social Services Additional requirements: CPR/First Aid certification (or willingness to obtain upon hire) Ability to meet physical demands including standing, walking, and active supervision Valid driver's license preferred (if transportation duties apply) Work Environment This role operates in a licensed residential therapeutic setting serving youth with complex behavioral and mental health needs. The Facility Manager must maintain authority, structure, and safety in a fast-paced, emotionally dynamic environment while ensuring full regulatory compliance. Commitment to Our Mission

Z.N.D. RESIDENTIAL, INC.

(Z.N.D.) is committed to building strong individuals, strengthening families, and encouraging confidence through trauma-informed, structured, and accountable care. Facility Managers play a critical leadership role in upholding this mission and maintaining program integrity.