Job Description
About the roleThe Facilities Team Lead for NA is a pivotal leadership position responsible for overseeing operations personnel, driving performance improvements, and maintaining excellence across our NA real estate portfolio. This role involves managing office managers at each location, ensuring efficient facility operations, and implementing best practices to enhance productivity and safety.
The Facilities Team Lead is responsible for ensuring that all buildings and facilities across the assigned region operate efficiently, safely, and in compliance with all relevant regulations. This role involves strategic planning, budgeting, vendor management, staff supervision, and continuous improvement of facility operations. What you'll be doing Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Contribute to portfolio financial management, meeting or exceeding defined budgets and applicable targets including CAPEX and OPEX.
Collaborate with the Finance team on annual budget processes
Continuously review operating expenses, implementing cost-saving measures aligned with asset management objectives
Develop and manage budgets for each office, ensuring cost-effective operations while maintaining high standards.
Produce monthly summary activity reports to the Head of Facilities
25-40% travel to other offices within the region.
Manage the overview of property finance
Manage facility vendors and contract dates for all locations
Identify cost-saving opportunities and lead energy efficiency or sustainability projects.
Collaborate with CC Group (FGC) to identify, introduce and implement best practices and innovations from across CC
Serve as an internal benchmark for service delivery excellence, supporting CC's business efforts
As needed support the pursuit of expansion opportunities, engaging cross-functional resources to ensure operational success
Lead a facilities team in delivering world class service across designated buildings/sites, ensuring compliance with agreed standards
Manage vendor contracts, SLAs, and performance metrics for third-party service providers.
Orchestrate seamless collaboration between all office managers and the relevant departments that we work with on a regular basis
Spearhead asset replacement/refurbishment initiatives aligned with agreed lifecycle and workplace conditions
Work with Health & Safety to ensure strict adherence to OH&S, environmental, and risk management policies and procedures
Take ownership of assigned portfolio and proactively present opportunities for improvement
Embrace and support Computacenter's mission and core values. What you have Bachelor's degree in Business Administration, Real Estate, or related field, or equivalent experience
5 or more years of supervisory experience of a team
5 plus years experience with facility management
Legally eligible to work in the United States
Excellent working knowledge and experience using SAP, MS Office and MS Teams
Excellent attention to detail
Strategic thinking and tactical execution skills
Lead and mentor direct reports, fostering motivation, engagement, personal development, and team cohesion
Develop and execute comprehensive staff succession and growth plans
Create actionable, measurable career development plans for each direct report, maintaining consistent progress discussions
Advance CC's diversity and inclusion priorities through strategic talent management
Excellent written and verbal communication skills
Comfortable communicating with colleagues in different countries where English is not the first spoken language
Good self-organization and time management skills
Highly organized
Ability to prioritize and handle multiple requests simultaneously
Can build trust, be assertive when required and shows initiative and enthusiasm
Resilience, and able to deal with stressful situations
Business and financial acumen with strong analytical skills
Team-oriented working and thinking What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London
FTSE 250
(CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us