Director of Facilities - Senior Living
Continuum Services
Farmington Hills, MI (In Person)
Full-Time
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Job Description
: The Director of Facilities | Senior Living Portfolio is a key leadership role responsible for driving operational excellence, financial performance, and resident satisfaction across multiple senior living communities. This position oversees maintenance operations, physical infrastructure, and safety standards while leading a team of Maintenance Directors and staff within a defined region. This role ensures all communities are safe, well-maintained, and operating efficiently, supporting exceptional experiences for residents, staff, and stakeholders. Key Responsibilities Operations & Facilities Management Lead and support maintenance operations across multiple communities to ensure safe, functional, and well-maintained environments Collaborate with executive leadership to develop and execute facility strategies aligned with organizational goals Oversee preventive and corrective maintenance programs to ensure optimal system performance Ensure compliance with all local, state, and federal regulations and industry standards Monitor and respond to work orders to maintain high levels of resident satisfaction Conduct regular inspections of buildings, grounds, and common areas Lead safety programs, including inspections, training, and emergency preparedness planning Manage capital projects, repairs, and renovations—ensuring on-time and on-budget completion Oversee vendor and contractor relationships, ensuring quality work and contract compliance Track and improve performance using key metrics (KPIs) Manage maintenance budgets and control costs effectively Maintain accurate records, including CMMS tracking, inspections, and compliance documentation Ensure proper inventory management of maintenance supplies and equipment Leadership & Team Development Build, lead, and develop high-performing maintenance teams across multiple locations Provide coaching, mentoring, and strategic direction to Maintenance Directors and staff Delegate responsibilities effectively to maximize productivity and efficiency Support performance management, including goal setting, evaluations, and feedback Foster a positive, inclusive culture aligned with company values Address employee relations matters, including conflict resolution and corrective actions Promote ongoing professional development and training opportunities Quality Assurance Conduct routine site audits and document findings Identify opportunities for process improvement and operational efficiency Ensure corrective actions are implemented for any compliance or performance gaps Financial Management Develop and manage regional maintenance budgets to ensure financial performance Monitor expenses and identify cost-saving opportunities Review and approve invoices and capital expenditures Partner with finance teams on forecasting and reporting Support capital planning and long-term asset management strategies Assist in planning and executing major capital projects and new developments Qualifications Education & Experience High school diploma required Minimum of 7 years of experience in facilities management or related field Experience in senior living, healthcare, or multi-site operations preferred Skills & Competencies Strong knowledge of building systems (HVAC, electrical, plumbing, general maintenance) Excellent communication and interpersonal skills Strong leadership, organizational, and problem-solving abilities Ability to manage multiple priorities and meet deadlines Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint); TELS experience preferred Experience with CMMS systems preferred Ability to handle confidential information with discretion Physical Requirements Ability to walk, stand, climb, and perform physical tasks for extended periods Ability to lift up to 50 lbs Travel Up to 50% travel required
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