Facility Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Transform at JLL as a Facility Manager on a premier technology client account! You will work with an integrated facilities management team at a clients corporate campus.

Location:

Durham, NC 27703

Work Schedule:

Onsite, Monday - Friday 8:00 AM to 5:00 PM Reports to: Regional Facilities Manager What this job involves: The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager of a site or multi-sites as appointed What your day-to-day will look like:

Maintenance Planning & Scheduling:

Plan, schedule, coordinate, and assign all frequency-based and work type maintenance activities using industry and client best practices. Schedule and manage vendor performance of all preventative and recurring maintenance for assigned properties while maintaining liaison regarding work execution, schedule changes, and manpower status.

Work Order Management & Oversight:

Oversee daily work order review and follow up to ensure successful service delivery and customer experience. Manage the JLL Corrigo work order process, systems, and data continuity related to central facility management/reporting while maximizing system capability.

KPI/SLA Performance & Quality Improvement:

Communicate KPI and SLA requirements in a timely manner, assist in meeting or exceeding site KPIs, provide ongoing quality analysis of customer feedback, develop and implement effective response plans, and recommend continuous quality improvement practices to identify service delivery improvements and savings.

Vendor & Contractor Management:

Manage third-party contractors/vendors with respect to work order completion, provide direction and information to vendors and service providers to ensure excellent coordination with minimal disruption to the client environment, and provide vendor coaching on Corrigo system usage.

Client & Stakeholder Communication:

Cultivate and maintain positive working relationships with client representatives and service providers at assigned properties, act as remote interface with clients/sites, provide accurate and prompt assistance to all customer inquiries with a commitment to hospitality, and ensure appropriate follow-up with customers, technicians, and vendors.

CMMS Administration & System Integrity:

Assist in maintaining the integrity of the CMMS (Corrigo), assume responsibility for supporting the account team, oversee proper system use and configuration to meet internal and client objectives, and manage facility management tasks as assigned.

Reporting & Risk Management:

Support development and production of monthly, quarterly, annual, and ad-hoc account reporting including work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting, and training. Manage operations to mitigate operational risk

Required Qualifications:

High School Diploma or equivalent with valid driver's license required Minimum 4+ years of proven facilities management experience managing hard and soft services as a 3rd party provider Computer proficiency with MS Office Suite (Excel, Word, PowerPoint, Outlook), Tableau, CMMS, and SharePoint Strong leadership and interpersonal skills to effectively collaborate with associates, clients, and vendors while delivering exceptional customer service Knowledge of financial and accounting principles as applied to commercial property management Ability to comprehend and interpret instructions, correspondence, and technical documents, and respond professionally to inquiries and complaints from clients, co-workers, vendors, contractors, and supervision

Preferred Qualifications:

Proficiency with computerized maintenance management systems (CMMS) such as Corrigo Associate / Technical degree or equivalent combination of education and experience Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site. #FMjobs This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Apex, NC, Durham, NC, Raleigh, NC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (

NYSE:

JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities

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