Self-Storage Facility Associate (Part-Time - Weekends)

We are seeking a reliable and customer-focused Self-Storage Facility Associate (Part-Time) to join the Greylock Storage team at our location in Schenectady, NY. The Associate will be responsible for overseeing the day-to-day operations of the facility during weekend shifts (Saturday and Sunday, 9:00 AM - 6:00 PM). This role will involve a variety of tasks, including customer service, facility maintenance, security, and administrative duties.

Responsibilities:

Customer Service:

Assist customers with rentals, move-ins, and move-outs. Provide excellent customer service to address inquiries, resolve issues, and ensure customer satisfaction.

Site Maintenance:

Maintain the cleanliness and organization of the facility, including sweeping, mopping, and ensuring storage units are clean and ready for rental.

Security:

Ensure the security of the facility by monitoring surveillance cameras, performing regular security checks, and ensuring all access points are secure.

Administrative Tasks:

Answer phone calls and respond to emails from customers, addressing inquiries, providing information, and processing rental agreements and payments.

Reporting:

Prepare daily reports on facility activities, including rental activity, customer interactions, maintenance tasks, and security incidents. Report any issues or concerns to management promptly.

Emergency Response:

Respond to emergencies or incidents that may occur during weekend shifts, including contacting emergency services and following established protocols.

Team Collaboration:

Collaborate with other team members and management to ensure smooth operations and exceptional customer service at all times.

Requirements:

High school diploma or equivalent. Previous customer service experience preferred. Excellent communication and interpersonal skills. Ability to work independently and handle multiple tasks efficiently. Strong attention to detail and problem-solving abilities. Basic computer skills for email communication and data entry. Availability to work weekend shifts (Saturday and Sunday, 9:00 AM - 6:00 PM).

Benefits:

Competitive hourly wage. Friendly and supportive work environment. Weekend schedule allows for flexibility during the week. Join our team and be a key contributor to providing exceptional service to our customers. If you are customer-oriented, detail-oriented, and enjoy working independently, we encourage you to apply for the Weekend Self-Storage Associate position.

Job Types:

Full-time, Part-time Pay:

From $18.00 per hour

Work Location:

In person