Facilities & Event Support Specialist

OVERVIEW

The Facilities and Event Support Specialist plays a critical role in ensuring the venue is consistently clean, organized, and event-ready, creating a welcoming and memorable experience for all guests. This position is responsible for maintaining high facility standards across all spaces while also providing behind-the-scenes support for event setup, logistics, and turnover. Success in this role requires a strong attention to detail, a proactive mindset, and a willingness to take ownership of the overall appearance and functionality of the venue. The schedule for this role varies based on event needs and includes nights, weekends, and holidays.

KEY FUNCTIONS

Primary Responsibility:

Facilities Standards & Cleanliness This is the core function of the role and takes priority at all times. Daily & Ongoing Responsibilities Maintain cleanliness of all event spaces, restrooms, suites, and front-of-house areas Ensure the venue remains in "event-ready" condition at all times Execute thorough pre- and post-event cleaning of all used spaces Manage all trash & recycle operations: empty, reline, and remove trash from all areas Monitor and fully stock restroom and facility supplies Detailed Cleaning Expectations Clean and sanitize all glass, mirrors, and reflective surfaces Clean windowsills, door frames, and high-touch surfaces Sweep and mop all floors including kitchen, event spaces, office, and work areas Perform detailed floor care and deep cleaning as scheduled Complete high-level cleaning (ceiling fans, vents, door wells, etc.) Remove cobwebs/bugs from windowsills, doorways, and eaves Maintain odor control and overall freshness of indoor spaces Restroom & Guest-Facing Details Maintain clean, stocked, and well-presented restrooms at all times Ensure restrooms are fresh and odor-controlled (air fresheners, wall scent units, etc.) Maintain guest amenity baskets with items such as feminine products, mints, hand sanitizer, and personal care items Specialty Spaces Maintain cleanliness and upkeep of bridal and groom suites Coordinate routine deep cleaning of rugs, upholstery, and soft furnishings Light Maintenance Perform minor repairs (fixtures, furniture, basic plumbing issues) Replace light bulbs and maintain functionality of event spaces Conduct routine walkthroughs to identify wear and tear Report larger maintenance needs in a timely manner Exterior & Weather Response Maintain cleanliness of entrances, walkways, and docks Apply salt to sidewalks and docks during inclement weather to ensure safety Notify natural resources/maintenance of outstanding landscape needs (fire ants, downed trees, etc) Additional Support Maintain organization of storage and back-of-house areas Stock and monitor essential supplies including: Paper towels Toilet paper Trash bags Hand soap Air fresheners Cleaning supplies Ownership & Awareness Identify and address cleanliness or facility issues proactively Take full ownership of how the venue looks and feels at all times

Secondary Responsibility:

Event Setup & Logistics Support Once facility standards are met, this role supports event execution through structured setup and organization. Pre-Event Pull, organize, and stage catering equipment and service items based on event needs Transport equipment and supplies between storage, kitchen, and event areas Assist with room setups including tables, chairs, and layout adjustments (infrequent) Set tables and chairs for tastings and internal events Install table linens & chair pads during early setup phases to support the event staff All setup is completed in advance of catering and service teams, under the direction of the Venues, Catering & Events Managers. During Prep (Support Role Only) Respond to immediate facility-related issues (cleaning needs, spills, pests, nests, etc.) Support heavy lifting and movement of equipment including chafers, displays, tables, hotboxes, beverages, and bar setups Assist with last-minute setup needs after installation of rentals on an as-needed basis Post-Event Break down pre-set areas and return equipment to proper storage Reset all spaces efficiently to baseline condition Consolidate and organize rentals or equipment for pickup On-site janitorial support between events when there are multiple events in a short window (may include late nights or weekends) The LSC Way Our culture is a top priority. As part of our commitment to culture, we have written several "Fundamentals" called The LSC Way that are traits we value in our daily activities. The fundamentals that are critically important to this position are: Take Ownership Pitch in Wherever Necessary Take Pride in Our Appearance Pay Attention to the Details

KNOWLEDGE, SKILLS AND ABILITIES

Takes full ownership of facility cleanliness and presentation Works efficiently with a strong sense of urgency Follows direction well and executes thoroughly Anticipates needs and addresses them proactively Maintains high standards without supervision Comfortable with physical work, including lifting and moving equipment

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Diploma or equivalent Event experience preferred Must be at least eighteen years of age Current CPR, First Aid, AED certifications and Child Abuse prevention training; will train

REPORTING TO THIS POSITION

No Supervisory Responsibilities

PHYSICAL REQUIREMENTS

Some physical requirements could be endurance-related, including prolonged standing, some bending, stooping, walking long distances, climbing, and stretching; requires eye-hand coordination and manual dexterity to manipulate equipment and activities; requires normal range of hearing and eyesight to record, prepare, and communicate appropriate activities; exposure to inconsistent weather conditions such as sun, heat, or rain. Must be able to exert up to 50 pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects when needed. Physical demands are in excess of those for sedentary work; must be able to remain on feet for extended periods of time.

ABOUT US

Come work with us! At Leroy Springs & Company, we are more than a nonprofit organization. We are a family of brands rooted in nonprofit recreation, with a legacy lasting more than 80 years and a long-held belief that all people should benefit from affordable outdoor recreation, education and wellness opportunities. Today, our portfolio includes the Anne Springs Close Greenway, a 2,100-acre nature preserve; four historic golf courses; Springmaid Mountain Retreat in Spruce Pine, NC; and the FLYERS Afterschool program, which serves all Fort Mill elementary schools. With a team of over 500 dedicated employees across four counties and two states, we are united by values of excellence, integrity and community. Our culture is built on trust, collaboration and a shared vision for a vibrant future. Whether you are interested in outdoor seasonal jobs, non-traditional education positions, or a segue into the nonprofit, golf or parks and recreation industries, Leroy Springs & Company offers a place to grow, connect and make a lasting impact.