Deputy Director - Hampton Coliseum

The City of Hampton is seeking an experienced and dynamic Deputy Director to help lead the operations of the iconic Hampton Coliseum . This role serves as a key member of the leadership team, supporting the Director in overseeing all aspects of venue management, including event production, staff leadership, strategic planning, and operational excellence. This is an exciting opportunity for a seasoned venue or event management professional to play a critical role in delivering world-class entertainment and community events. Key Responsibilities Assist the Director in the overall leadership, administration, and strategic planning of Hampton Coliseum operations Oversee daily operations across multiple divisions to ensure efficient, high-quality service delivery Plan, manage, and execute over 150 annual events, including concerts, sports, and community programming Lead hiring, training, supervision, and performance management of staff and volunteers Develop staffing plans to ensure adequate event coverage and operational readiness Establish and implement policies and procedures to improve organizational effectiveness Manage event-related risk, insurance compliance, and contractual obligations Oversee capital improvement projects, including procurement, contract management, and payment approvals Conduct pre-event planning meetings and post-event evaluations to drive continuous improvement Assist with booking talent and analyzing event performance and revenue opportunities Represent the Coliseum in meetings, conferences, and industry events

Qualifications Minimum Requirements:

Requires any combination of education and experience equivalent to a Bachelor's degree in Business or a Facility Management related discipline. A minimum of five years of full-time equivalent experience in similar public assembly facilities and major sports, entertainment and convention events or closely related experience. A minimum of five years of full-time equivalent supervisory experience. Must successfully complete a background check related to this position prior to any offer of employment or promotion. Must possess a valid motor vehicle operator's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria.

Preferred:

A Master's degree in a closely related field IAVM Certified Facility Executive (CFE) designation Knowledge, Skills & Abilities Strong leadership and team development skills Ability to manage complex, high-pressure event environments Experience with contract management, risk mitigation, and large-scale operations Excellent communication skills, including public speaking and professional writing Data-driven decision-making and performance analysis capabilities Work Environment May require working non-standard hours beyond a 40-hour work week to include evenings, weekends, and holidays based on event schedules. Involves frequent standing, walking, and exposure to high noise levels. May require local and occasional out-of-town travel. The incumbent may be considered "essential personnel" during City emergency situations or at the direction of the City Manager which may include long hours and unusual Schedules. Why Join the City of Hampton? Opportunity to lead operations at a premier regional entertainment venue Collaborative and mission-driven public service environment Competitive salary and comprehensive benefits package Commitment to professional growth and development Click here for complete job description