Development Manager

Development Manager Troy, NY Job Details Full-time $23 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 403(b) Qualifications Teamwork VolunteerLocal Interpersonal skills Interviewing Volunteer engagement program management Full Job Description Joseph's House & Shelter is an award-winning non-profit in the Capital Region. We are seeking an enthusiastic Development Manager to join our team. The Development Manager will be responsible for managing the volunteer program, soliciting in-kind donations, and donor database management. The Development Manager will need to be personable, well-organized, and exemplifies the agency's mission to provide non-judgmental services to end homelessness. This position reports to the Associate Director of Development.

• Be a creative, collaborative, and communicative team player
• Have organizational, professional communication, and computer skills (including MS Office)
• Have a valid Driver's License (preferred)
• Perform the duties below and other duties as assigned Manage the

Volunteer Program:

• Coordinate and manage Joseph's House volunteer program in alignment with the agency's mission to provide non‑judgmental services to end homelessness.
• Recruit, interview, and onboard volunteers, ensuring required paperwork, background checks, and trainings are completed.
• Develop and maintain volunteer trainings, policies, procedures, safety guidance, and role expectations.
• Schedule and support volunteers, track attendance, and address coverage changes as needed.
• Provide supervision, feedback, and conflict resolution, and document incidents in accordance with agency protocol.
• Communicate regularly with volunteers, recognize their contributions, and gather feedback to improve engagement and retention.
• Collaborate with program staff to assess volunteer needs and support effective supervision and use of volunteers.

Solicit and manage in-kind donations:

• Solicit, coordinate, and manage in‑kind donations to support programs and events.
• Conduct outreach and follow‑up with community partners, businesses, and donors.
• Coordinate donation logistics, including intake, storage, tracking, and distribution.
• Maintain and update in‑kind donation wish lists and drive materials.
• Work with program staff to identify current needs and ensure donations are used effectively.
• Support fundraising events by securing and coordinating donated goods and materials.
• Track and document in‑kind donations and assist with acknowledgments per IRS and agency standards

Donor Database Management:

• Oversee the donor database to ensure data accuracy, integrity, security, and completeness.
• Implement protocols for data entry, segmentation, reporting, and data hygiene.
• Enter, maintain, and clean donor, volunteer, and in‑kind donation records.
• Generate analytical reports to support fundraising strategy, donor stewardship, and organizational planning.
• Support staff and volunteers on database use, best practices, and data‑entry standards.
• Monitor compliance with privacy, confidentiality, and data‑security requirements.
• Manage user access, troubleshoot issues, and support system improvements as needed.

Equal Opportunity Employer - committed to diversity Former clients of services and those with lived experience are encouraged to apply. People with a criminal record are encouraged to apply. Monday to Friday Nights as needed Weekends as needed

Background Check Required Work Location:

In person

Pay:

$23.00 per hour

Benefits:

403(b) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person