General Manager

General Manager at LHH General Manager at LHH in Berkeley, California Posted in 4 days ago.

Type:

full-time

Job Description:

CONFIDENTIAL SEARCH

| General Manager - Transit Operations | Oakland or East Bay, CA I'm partnering on a confidential search for a General Manager to lead a large, complex paratransit operation in the Oakland/East Bay market. This is a high-visibility leadership role overseeing operations, finance, HR, procurement, maintenance, customer service, and vendor partnerships across a major brokerage environment supporting ADA transportation services.

Compensation:

• Base salary: $165,000 - $180,000
• 20% bonus
• Strong benefits package including PTO, holidays, 401(k), medical, dental, vision, life insurance, and disability coverage

Key Responsibilities:

• Lead all operational, financial, and administrative functions of a large paratransit operation
• Manage client relationships and ensure full contract compliance
• Oversee operations, payroll, HR, IT, procurement, maintenance, and customer service leadership teams
• Direct staffing, scheduling, safety, performance management, and risk mitigation
• Manage vendor relationships including taxi providers, rideshare/TNC partners, and third-party transportation providers
• Monitor KPIs and drive service quality, efficiency, and cost control initiatives
• Oversee budgets, P&L performance, procurement strategy, and operational improvements
• Lead labor relations efforts including grievances, negotiations, and union interactions
• Ensure compliance with ADA, Section 504, and all federal/state/local transit regulations

What They're Looking For:

• 5+ years of senior leadership experience in transit or paratransit operations
• Direct transit industry experience required (not trucking/logistics)
• Strong experience with fixed route + paratransit operations
• Brokerage experience involving taxi providers, Lyft, Uber, and ADA transportation strongly preferred
• Strong contract management, budget oversight, and full P&L ownership
• Experience leading large teams in union environments
• Strong executive presence, stakeholder management, and leadership depth

Ideal Background:

• Large-scale transit or paratransit operations
• Multi-vendor brokerage environments
• Public transit authorities, municipal contracts, or similar transportation operations
• Strategic operator with strong leadership presence-not just hands-on fleet operations This is an excellent opportunity for someone looking to step into a highly visible GM role with strong executive exposure and significant operational impact.

Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance