Director of Executive Office

Director of Executive Office The Hume Center

• 3.0 Concord, CA Job Details Full-time $130,000
• $160,000 a year 21 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Professional development assistance Flexible schedule Life insurance Retirement plan Qualifications Optimizing workflow processes Google Workspace Teamwork Writing skills Executive administrative support Asana Master's degree Change management Bachelor's degree Collaborative technology platforms Presentation preparation Managing projects Productivity software Office management AI-driven automation Full Job Description Director of Executive Office(Strategic Leadership Facilitator) On-site•Concord, CA Full-Time•Occasional Evenings/Weekends Reports to•Chief Executive Officer (CEO) Mission-Driven Nonprofit Organization About The Hume Center Founded in 1993, The Hume Center is a federally certified Community Mental Health Center (CMHC) that provides comprehensive behavioral health services through 20 programs across five clinics, several School Based satellite clinics, and community offices in Alameda and Contra Costa counties.

Our mission is rooted in promoting psychological well-being, especially among the under

• and un-served, through enabling consultation, multicultural competency, and an unwavering commitment to growth, healing, and human potential.

About the Role We're looking for a grounded and proactive Director of the Executive Office (DEO) to become a trusted team member to our Chief Executive Officer (CEO)/Chief of Community Mental Health (CCMH). The DEO is a role uniquely calibrated to maximize impact at our organization's current size and agile scale. While a Chief of Staff often serves as the structural apex in massive global conglomerates or significantly large corporations, the DEO functions as our peak Strategic Leadership Facilitator . The Director supports the Executive Team by ensuring operational continuity, facilitating communication, and helping move key initiatives forward. This position offers the deep leadership proximity and high-level project ownership, perfectly right-sized for our ecosystem. This is more than a traditional admin leadership role—it's a mission-aligned opportunity for someone who thrives in high-stakes environments, sees three steps ahead, and finds joy in creating calm, clarity, and momentum at the highest levels of leadership. You'll be the strategic gatekeeper for the CEO and a vital collaborator with our Executive Leadership Team, helping the CEO —who also serves as Chief of Community Mental Health (CCMH)—to focus on organizational mission, clinical vision, strategic growth, and leadership development. If you love building systems, keeping communication crisp, and bringing order to dynamic environments—we want to hear from you. Minimum Requirements Required Bachelor's degree required in Behavioral Health Administration, Business Administration, Healthcare Administration, Public Administration, Organizational Development or related field 4-8 years of experience in executive operations, project management, administration, or organizational leadership Strong experience supporting leadership teams, senior leaders, or executives Excellent organizational, communication, and project management skills Proficiency with Microsoft Office 365, Google Workspace, digital presentations, slide decks, project management/work management platforms, organizational change management software and AI-enabled productivity tools used to improve operational efficiency, project management, change management, reporting, scheduling, and administrative workflows Ability to leverage technology and AI tools to streamline processes, synthesize information, and support organizational effectiveness within a nonprofit or mission-driven environment Preferred Master's degree in a Behavioral Health Administration, Business Administration, Healthcare Administration, Public Administration, Organizational Development or related field Experience in nonprofit, healthcare, or behavioral health organizations PMP, Lean Six Sigma, or related certifications Experience integrating AI tools and automation into project management, executive operations, administrative systems, or organizational workflow optimization

What You'll Do Key Responsibilities:

Governance & Meeting Administration Board Secretary Support:

Provide thoughtful, high-level administrative support to the CEO and Board Secretary on all Board-related matters, including coordinating board materials, meeting logistics, and maintaining accurate official records. Executive Team (ET)

Administrative Support:

Lead and manage weekly Executive Team Administrative Sessions, including agenda development, meeting coordination, documentation, and follow-through on key action items and maintaining accurate official records.

Collaborative Decision Support:

Support the administrative components of Executive Team decision-making processes led by the CEO, including facilitating select operational or collaborative discussions as appropriate.

Senior Leadership & Professional Leadership Coordination:

Coordinate the CEO's participation in monthly Senior Leadership Team (SLT) meetings, including "spotlight program" presentations and specialized consultation opportunities. Provide coordination and administrative support for the Professional Leadership Group (PLG) in alignment with organizational priorities and strategic initiatives.

Tactical Meeting Leadership:

Facilitate weekly tactical meetings with Vice Presidents and Senior Leaders, ensuring operational alignment while maintaining clear distinction from CEO-led strategic sessions.

Executive Scheduling & Coordination:

Partner with administrative staff and provide guidance to the Corporate Office Manager and other assigned administrative staff, as needed, to support the smooth coordination and management of executive calendars and complex scheduling needs.

Cross-Functional Project Management Interdepartmental Project Leadership:

Lead, monitor, and coordinate complex, high-priority strategic projects that span multiple departments; define project scopes, align cross-functional stakeholders, and establish clear milestones to ensure organizational initiatives are delivered successfully, on time, and within budget.

Operational Collaboration:

Partner closely with department heads and leadership teams to eliminate operational silos, streamline communication channels, and build collaborative frameworks that drive organization-wide strategic alignment.

Executive Progress Reporting:

Compile and deliver comprehensive weekly progress reports directly to the

CEO/CCMH.

These reports must provide clear visibility into project milestones, track key performance metrics, and proactively highlight risks or resource constraints.

Development, Research, Project Management & Contracts Liaison Proposal & Initiative Project Management:

Provide high-level project management support for new proposals, organizational growth initiatives, and strategic projects aligned with the Growth & Evidence Pillar.

Supervisory Oversight:

Provide guidance and oversight to administrative staff supporting Research and Development efforts, helping ensure grant timelines, deliverables, and provider development initiatives remain aligned with organizational priorities and the CEO's strategic vision.

CFO & Contracts Liaison:

Serve as a key liaison between the Executive Office, CFO, and Contracts Department to support the coordination, monitoring, and timely advancement of high-priority agreements, contracts, and compliance-related milestones.

Procedural & Supervisory Stewardship Direct Supervision:

Provide supportive leadership and direct oversight to the Office Manager and assigned administrative staff, fostering a collaborative, responsive, and service-oriented environment.

Operational Playbook Development:

Develop and maintain clear procedures and operational guides for the Executive Office to promote consistency, accountability, and sustainable organizational practices.

Executive Records Management:

Maintain organized records of executive decisions, contracts, and key organizational milestones, ensuring continuity and preservation of institutional knowledge and professionally organized record-keeping. Stewardship of the "24-Hour Rule": Help uphold the organization's expectation that meeting materials and supporting documents are submitted at least 24 hours in advance, supporting thoughtful preparation and effective use of executive time.

Cross-Functional Coordination & Company Events:

Oversee the Event Manager's execution of organizational logistics, ensuring successful cross-functional planning and coordination for all internal and external company-wide events.

Conflict Triage & Organizational Alignment Decision Facilitation & Triage:

Serve as a central point of coordination for administrative and operational issues requiring executive review, helping organize information, briefings, and next steps to support informed decision-making by the CEO.

Audit-to-Action Tracking:

Manage and maintain the organization's "Master Matrix," tracking corrective actions and follow-through identified through Quality Assurance reviews, and ensuring updates are prepared for executive leadership review.

Human Resources Coordination & Triage:

Serve as a neutral and trusted point of coordination for workplace concerns, helping identify when issues require formal discussion, leadership alignment, or executive consultation involving Human Resources, CEO and/or additional executive leaders. Who We're Looking For We're seeking an individual who… Communicates with calm, professionalism, and emotional intelligence, both verbally and in writing Stays organized and detail-oriented while managing competing priorities and shifting timelines with clarity Demonstrates flexibility, creativity, and openness in supporting evolving organizational needs Anticipates challenges and brings sound judgment with a solutions-oriented mindset Builds and maintains strong relationships across all levels with emotional intelligence and respect Maintains confidentiality and handles sensitive information with discretion and integrity Works independently while collaborating thoughtfully and effectively across teams Adapts smoothly to changing priorities in a dynamic, service-driven environment Creates polished documents, presentations, and communications using GSuite, Microsoft Office, and project management tools and relevant AI resources Demonstrates primary professional commitment and representation of

The Hume Center Compensation & Benefits Base Salary:

$130-160k (commensurate with experience) Medical, dental, and vision coverage Generous Paid Time Off (PTO) and Paid Holidays Competitive Retirement Plan Ongoing professional development and training Employee wellness and mental health support resources Opportunities for advancement in a growing, mission-driven organization Why This Role Matters Your work will directly support the vision and momentum of an organization committed to equity, healing, and innovation in mental health care. In this role, you'll shape the rhythm of our executive operations, playing a key part in the success of our leadership and the broader impact of our programs. Ready to Apply? Please submit your resume and a brief statement of interest. We can't wait to hear from you.

Pay:

$130,000.00

• $160,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person