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Automotive General Manager
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Confidential
Fresno, CA (In Person)
Full-Time
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Job Description
Automotive General Manager Confidential Fresno, CA Job Details Full-time From $30,000 a month 1 hour ago Benefits Paid time off Career development plan Qualifications Customer communication Management Customer retention strategy Operational management Coaching Driver's License Leadership General management Negotiation Full Job Description A well-established and highly successful premium dealership is seeking an accomplished General Manager to provide strategic leadership and drive continued growth across all areas of the business. This role requires a proven leader who can balance big-picture strategy with day-to-day operational excellence. The successful candidate will be responsible for leading dealership operations, maximizing profitability, developing high-performing teams, and creating an exceptional customer experience that drives long-term loyalty and success. Working closely with department leaders, you will establish performance objectives, identify opportunities for growth and efficiency, and foster a culture built on accountability, professionalism, and continuous improvement. This position offers the opportunity to lead an established operation while making a significant impact on its future direction and success. We are looking for an individual with strong automotive leadership experience, a track record of achieving operational and financial results, and the ability to inspire teams to consistently perform at a high level. If you are a forward-thinking leader seeking your next challenge with a progressive automotive organization, we invite you to apply! Responsibilities Prioritize the customer experience by committing to follow through on prospecting calls and ensuring timely follow-up with customers. Train and manage various teams to accomplish goals that enhance ownership experiences and increase consumer satisfaction. Conduct regular team meetings to review and set team and individual goals, and evaluate performance against departmental strategies. Foster a positive culture and team engagement. Motivate your team to achieve key goals and ensure that monthly departmental targets and gross profit objectives are met or exceeded. Address customer queries and concerns with genuine intent to resolve their issues promptly. Promote continuous growth and improvement within your team by engaging in educational opportunities and staying updated with industry trends. Analyze business metrics to identify areas for improvement, implementing action plans to elevate performance while being actively involved in day-to-day operations. Maintain professionalism, tact, and diplomacy in alignment with the company's brand and image. Qualifications Post-secondary diploma or degree and/or relevant experience. Minimum of 3 years of experience in a management role with a proven record of increasing customer retention, bottom line results, and people leadership skills centered around coaching. Experience in cultivating strong working relationships with direct and indirect reports, inter-departmental managers, and larger dealer groups to support the entire business. Detail-oriented and process-driven, with strong problem-solving, analytical, and numerical skills. Highly effective communication (written and verbal), interpersonal, and negotiation skills to collaborate with customers, colleagues, and external stakeholders. Excellent time management and organizational skills. Exceptional work ethic with a commitment to providing outstanding customer-centered service while acting with integrity and the company's best interests in mind. Growth mindset—open to continuous coaching, feedback, and support for personal and professional development, as well as fostering growth in your team. Resilient and adaptable to a changing environment and processes as the company evolves in a dynamic market. Experience working with KPIs to assess performance and a keen interest in continuous personal and professional growth. Valid driver's license with a clean driving record.