Administrative Operations Manager

Administrative Operations Manager University of California, Riverside - 4.3 Riverside, CA Job Details Full-time $84,100 - $154,700 a year 12 hours ago Qualifications Optimizing workflow processes Staff performance monitoring Financial reporting process management Computer operation Staff supervision Internal controls Confidential information handling Database systems Team supervision Customer service Word processing Spreadsheets Coaching Presentations for conferences or internal meetings Managing budgets in an accounting role Employee relationship building Employee training Financial analysis Policy & process development Managing budgets in a finance role Financial records management Staff policy implementation Decision making Quality improvement Risk management Labor contracts Overseeing payroll Desktop applications Financial accounting Interdisciplinary policy and procedure development Full Job Description Under the general direction of the Chief of Police, the Chief of Staff is directly responsible for supervising, managing, and coordinating the administrative operations of the Office of the Chief and associated Departmental skilled technical support functions for UCPD. The Chief of Staff directly supervises a wide range of administrative services and operational support activities, including executive support, accounting and payroll oversight, purchasing, budget-related processing, records administration, coordination of staff workflow, crime analysis reporting, property and evidence supervision, and IACLEA Accreditation management. The Chief of Staff functions as a key administrative advisor to Department leadership and is responsible for analyzing and interpreting policies, establishing and maintaining administrative procedures, monitoring internal controls, and ensuring accountability and stewardship of Departmental operational support, financial management, payroll reconciliation, and personnel matters. The position exercises independent supervisory responsibility over skilled technical support staff and/or assigned personnel, including managing workflow, setting expectations, monitoring performance, training staff, resolving operational conflict, evaluating the effectiveness of operations, and recommending performance improvement actions, as necessary to ensure efficient and effective service delivery. The Chief of Staff also serves as the Department's IACLEA Accreditation Manager and leads accreditation and reaccreditation planning, compliance monitoring, standards implementation, policy coordination, documentation management, and assessment preparation. The Chief of Staff partners with Command Staff and functional unit leaders to ensure professional standard compliance, organizational accountability, continuous process improvement, and operational readiness. The full salary range for the Chief of Staff is $84,100 - $154,700 annually. However, the expected pay scale for this position is up to $120,000 annually. We base salary offers on a variety of considerations, such as education, years of licensure experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. degree Bachelor's degree in related area and/or equivalent experience/training. Required experience 6 - 10 years of related experience. Required This position has been identified as a Campus Security Authority (CSA) and, as a CSA, persons in this role are required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC 1092(f)). required Required Strong supervisory and leadership skills, including the ability to direct staff, assign work, establish performance expectations, monitor productivity, provide coaching, assess effectiveness, and recommend personnel-related actions. Solid knowledge of administrative operations, including payroll, purchasing, budget tracking, financial processes, records administration, internal controls, and office management practices. Ability to interpret, apply, and communicate organizational policies, procedures, rules, and regulations, and to develop recommendations for administrative and operational improvements. Demonstrated ability to exercise sound judgment, discretion, professionalism, and diplomacy in handling highly sensitive and confidential information. Excellent interpersonal, advising, and relationship-management skills to develop and maintain effective working relationships with leadership, staff, University partners, outside agencies, and members of the public. Strong analytical and problem-solving skills, including the ability to evaluate complex issues, identify alternatives, and implement effective and policy-compliant solutions Expertise using spreadsheet applications, word-processing software, database systems, presentation software, and organization-specific administrative systems. Ability to prepare and deliver presentations, briefings, and training to Department staff, leadership, and community stakeholders. Ability to work independently while also providing effective supervision, coordination, and collaboration across functions and organizational levels. Demonstrated flexibility and adaptability in adjusting priorities, assignments, and operational approaches to meet evolving Departmental goals and service demands. Working knowledge and understanding of the criminal and civil judicial systems. Solid skills to quickly evaluate complex issues and identify resolution. Solid knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and/or personnel management within labor contract(s) and personnel policy. Solid knowledge of common organization-specific and other computer application programs. Solid interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling to effectively motivate others. Solid knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. Demonstrated skills in employee supervision and HR administration. Solid organizational and customer service skills to effectively manage multiple priorities. Solid knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and/or personnel management within labor contract(s) and personnel policy. Required