Association Business Manager

Association Business Manager YMCA Of Greater Hartford•3.3 Hartford, CT Job Details Full-time $45,000•$55,000 a year 1 day ago Qualifications Microsoft Excel Microsoft Outlook Bachelor's degree Office management Full Job Description

YMCA OF GREATER HARTFORD JOB DESCRIPTION

Title:

Assoc.

Business Manager FLSA Status:

Exempt Reports to:

Director of Business Operations/MIS Salary:

Business Manager 1 $45,000•49,000 (full time) Business Manager 2 $50,000•55,000

Job Grade:

4

Primary Department:

Operations Revision Date:

April 2026 Page Break

POSITION SUMMARY

The role of Assoc. Business Manager reports directly to the Director of Business Operations/MIS and is an essential part of the Finance team. This role acts as the lead business manager for designated branch locations. This role supports multiple system driven initiatives including but not limited to DAXKO Operations, SGA, and Camp Brain software.

ESSENTIAL FUNCTIONS

Act as a subject matter expert and functional owner on all assigned business systems in Association. Provides accounting services for assigned branch including daily transaction reconciliation and banking. Working in partnership with Senior Management, manage external subsidy partnerships including invoicing and payment management for agencies such as but not limited to Care 4 Kids, DCF, etc. Ensure accurate enrollment pertaining to subsidy assignment. Monitor and maintain Collections Manager, Returns Manager and Financial Assistance working in partnership with Senior Management on reporting and member account maintenance. Ensure timely payments for all programs by creating and sending past due notices and performing collection phone calls. Work closely with individuals who require customized payment plans in accordance with special financial situations. Consult management when dismissal of participant is imminent or warranted due to lack of payment and/or communication. Prepare responses to correspondence containing routine account inquiries. Produce and create various association reports from MIS systems. Assist with periodic systems audit and data integrity management to ensure veracity of the database as assigned. System back-up for DAXKO Operations and other applications as assigned. Provides administrative support to DBO, as assigned. Supports both assigned branches and Finance Dept managing opening purchase orders. Manage and reconcile branch credit card activity, ensuring proper allocation to programs and ensuring compliance with company policies. Perform other related responsibilities and duties as assigned.

QUALIFICATIONS

Bachelor's degree in business management/administration, accounting, or related field. At least two years of previous experience in office management. Must be highly attentive to detail and follow through, resolve problems, be aware of deadlines and organize workload to meet them. Excellent communication skills, both written and verbal. Strong analytical skills. Ability to work independently and manage multiple priorities. Requires both a comprehensive knowledge and utilization of Microsoft Office and proficiency in Word, Excel and Outlook.

Physical Requirements:

Must be able to sit for extended duration. Must be able to bend and stoop occasionally. Must be able to lift up to 15 pounds occasionally.