Business Controls Manager

Business Controls Manager 350 S Grand Ave, Los Angeles, California, US, 90071; Phoenix, Arizona; Newark, Delaware 13164 In Office Audit/Compliance/Risk Apply Now Job Description

BUSINESS CONTROLS MANAGER

WHAT

IS THE OPPORTUNITY?

This position will work directly with the City National Bank's ("CNB") and Business Control Officer ("BCO") and Senior Business Control Manager for Commercial Banking Products and will partner with the Risk Framework leadership team. Responsibilities will encompass support in issue identification, solution design, and implementation, leveraging industry practices and coordination with colleagues across the organization. This role is expected to contribute constructively and balance challenges, supporting alignment of business objectives with CNB's risk appetite and established limits.

WHAT WILL YOU DO?

Responsible for the partnership and support in development and implementation of risk related activities such as RCSA deliverables, control testing activities, audit support, and compliance related activities. Analyze, evaluate and periodically review current risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices. Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line. Execute essential risk program functions, including Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units. Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to Commercial Banking Product activities. Participate in conducting research, analyzing, and interpreting data and information to support strategies, initiatives, organizational planning, and business model adjustments. Act as the business teams' liaison for business line risk management, compliance activities, legal engagement, and internal or external audits. Act as a liaison representing Business Control Office at both internal and external meetings; establishing and cultivating strong working relationships with all stakeholders. Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success. Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message. Prioritize organizational risk management objectives. Direct and participate in special projects as necessary. Facilitate audit and examination activities. Cultivate and grow risk talent within the organization through coaching, mentoring, and occasionally assisting with review of applicable training.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications Bachelor's Degree or equivalent Minimum 8-10 years managing projects Minimum 8-10 years within or related to financial services Additional Qualifications MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.) preferred 8 years of experience managing projects 7 years in a role requiring complex problem solving Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. Diverse problem solving experience An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity

WHAT'S IN IT FOR YOU?

Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.