Chief of Staff & Site Lead

Chief of Staff & Site Lead Hyphen Health Boca Raton, FL Job Details Full-time From $65,000 a year 22 hours ago Qualifications Hospitality Strategic management Operations management Administrative experience Attention to detail Full Job Description Hyphen Health is building a new kind of therapy experience: high-touch and clinician-focused. We are seeking a Chief of Staff & Site Lead to work directly with the Founder, Dr. Carolyn Rubenstein, PhD, a clinical psychologist in private practice who has extensive experience in identifying and scaling early-stage startups. Alongside Dr. Rubenstein, the Chief of Staff will build the operational backbone of our first location in Boca Raton and a playbook for growth. This role blends founder support, site leadership, clinician growth, and systems building. You will be embedded on-site and responsible for ensuring the practice runs seamlessly, while helping design the playbook for expansion.

Responsibilities:

Partner with the Founder by: Translating strategic priorities into clear execution plans Managing operating cadence (meetings, metrics, follow-ups) Reducing administrative and cognitive load Oversee day-to-day operations of the Boca location including: Optimizing scheduling, workflows, and clinician utilization Maintaining a premium, hospitality-grade client experience Building and documenting SOPs across intake, and operations Help grow the clinician base by: Building and managing a pipeline for recruiting new clinicians Supporting onboarding and integration into the Hyphen model Build the playbook for scale including: Identifying and implementing automation opportunities Streamlining administrative workflows Designing repeatable systems that enable multi-location growth We are looking for someone who: Has 2+ years of experience in a startup, healthcare, wellness, or high-touch service business Is highly organized, structured, and detail-oriented Takes ownership and initiative Is comfortable executing administrative work while thinking strategically Thrives in ambiguity and early-stage build environments Is mission-aligned with mental health care Is interested in growing into a Head or VP of Operations role as Hyphen expands Can work primarily in person at the headquarters in

Boca Raton, FL Pay:

From $65,000.00 per year

Work Location:

In person