Assistant General Manager

Assistant General Manager Alloy Wheel

OPCO LLC

Hollywood, FL Job Details Full-time $70,000 - $90,000 a year 1 day ago Qualifications Automotive repair Phone communication Inventory management Workflow management (operations management method) Expense management Data reporting Executive administrative support Mid-level Client invoicing Key Performance Indicators Task prioritization Data entry Managing executive calendars Expenditure monitoring Leadership Progress tracking (project management tasks) Customer complaint resolution Client interaction via phone calls

Full Job Description Description:

General Manager's Assistant (Operations-Focused) Full-Time | Automotive Services | Fast-Paced Operations ________________________________________ About the Role We're hiring a General Manager's Assistant to help drive day-to-day operations in a busy wheel repair business. This is not a traditional admin role—you'll be directly involved in coordinating technicians, managing workflow, and keeping the operation on track. You'll work side-by-side with the General Manager and play a key role in execution, communication, and accountability across the team. ________________________________________ What You'll Be Responsible For Operations & Workflow Support daily operations including work orders, scheduling, and job flow Coordinate between shop technicians, route drivers, vendors, and leadership Track priorities, follow up on open items, and ensure nothing falls through the cracks Assist with inventory tracking, repair documentation, and vendor coordination Administrative Support Manage calendars, meetings, and internal communication for leadership Prepare reports, summaries, and operational updates Maintain organized systems and handle sensitive information professionally Communication & Customer Support Act as a central point of contact between management, staff, and customers Respond to calls, emails, and internal requests quickly and professionally Help resolve customer issues by coordinating with the appropriate teams Reporting & Business Support Track KPIs (job completion time, quality, rework, etc.) Support data entry accuracy across systems Assist with invoicing, expense tracking, and timekeeping

Requirements:

What We're Looking For Required Highly organized with strong attention to detail Able to manage multiple priorities in a fast-paced environment Clear, professional communicator (written and verbal) Strong sense of ownership—follows through without being chased Preferred Experience in automotive, wheel repair, collision, or service operations Background supporting operations, leadership, or field teams Familiarity with scheduling, inventory, or work order systems ________________________________________ Physical Requirements Ability to move between office and shop environments Ability to lift up to 25 lbs occasionally ________________________________________ Who This Role Is For Someone who thrives in fast-paced, hands-on environments Someone who takes initiative instead of waiting for direction Someone who can keep people, tasks, and priorities aligned ________________________________________ Who This Role Is NOT For Someone looking for a slow-paced or purely clerical position Someone who struggles with multitasking or follow-through ________________________________________ Compensation & Growth Competitive pay based on experience Full-time role with opportunity for growth into operations leadership ________________________________________ Apply If You're Ready To Be a key part of a high-output operation Work directly with leadership and make an impact daily Help build structure, accountability, and efficiency ________________________________________ Equal Opportunity Employer | At-Will Employment