Job Description
Assistant Manager Massage Envy South Miami - 3.1 South Miami, FL Job Details Full-time $42,000 - $45,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Teamwork Phone communication Inventory management English Performance management Team development Attention to detail Conflict management Meeting or exceeding sales goals Full Job Description Massage Envy South Miami is seeking an energetic, customer-focused Assistant Clinic Manager to support daily operations, drive membership sales, and help create an exceptional experience for every member and guest. This position is ideal for someone with strong customer service and hospitality experience who enjoys working in a fast-paced environment, leading by example, and helping a team achieve its goals.
REQUIREMENTS
Previous experience in customer service, hospitality, membership sales, wellness, fitness, spa, or related industries preferred Exceptional phone etiquette and professional communication skills REQUIRED
Strong customer service and conflict resolution skills REQUIRED
Sales experience and ability to meet membership and retail goals REQUIRED
Previous supervisory, leadership, or management experience preferred Fluent in English required; Spanish preferred Highly organized, dependable, and detail-oriented Positive attitude with the ability to motivate and support a team COMPENSATION & BENEFITS
Base salary: $42,000 - $45,000 based on experience Monthly bonuses and commission opportunities Health insurance Complimentary services including massages, facials, stretch services, and more Paid vacation Growth opportunities within the company RESPONSIBILITIES
Support the Clinic Manager in overseeing daily operations and ensuring an outstanding member and guest experience Assist with membership sales, renewals, upgrades, and retail sales initiatives Answer incoming calls, respond to inquiries, and provide exceptional customer service both in person and over the phone Help coach, motivate, and support the sales and customer service team to achieve performance goals Assist with staff scheduling, inventory management, deposits, reporting, and operational procedures Resolve member and guest concerns professionally and efficiently Help recruit, onboard, and train new team members Ensure the clinic remains clean, professional, welcoming, and compliant with company standards Foster a positive, team-oriented culture that encourages growth, accountability, and excellent service The ideal candidate is friendly, professional, sales-minded, and passionate about delivering outstanding customer experiences. They are comfortable speaking with clients, handling phone inquiries, supporting team members, and helping drive the success of the clinic. Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
8-hour shift Day shift Night shift Experience:
Customer Service/Hospitality:
3 years preferred Sales:
2 years preferred Management or Supervisory Experience:
1 year preferred Language:
Spanish preferred Pay:
$42,000.00 - $45,000.00 per year Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Work Location:
In person
