Assistant General Manager

Description:

Most hotel jobs are about being a cog in a corporate machine. At Hotel Pommier, we are doing something different. We are a family-owned, independent brand that combines small-town heart with seamless technology to humanize travel. We are the highest-rated independent hotel brand in Iowa, and we're looking for a Hotel Lead to help us launch our next chapter. Why You'll Love our

Tribe:

Get Paid on

Demand:

Access your earned income instantly through our mobile app

Holiday Pay:

Overtime pay (1.5x) on Holidays and fast direct deposit 401k

Retirement Plan:

We grow and prosper as a team with a generous company match

Professional Growth:

We love investing in our team's future with industry certifications, trainings, and tourism conferences

Transparency:

24/7 access to your paystubs and timesheets (no shady stuff here)

Package Concierge:

Never worry about porch pirates again, ship your personal packages to the hotel The "Hookup" : Exclusive access to VIP event passes and sponsorships through our local community partners

Referral Bounty:

Bank $200 for every awesome person you bring into the fold

Requirements:

What will I be doing? As a Hotel Lead, you are the heartbeat of the property. You will work closely with our Regional Manager to achieve the hotel's goals. You'll lead onsite operations and ensure we deliver on our Guest Promise. Embody our

Values:

Serve as a key employee delivering on our Team Values (Be Reliable, Lead by Example, Be Personable, Have Integrity, Never Settle) Own the

Rhythm:

Execute and oversee activities across Front Desk, Housekeeping, Breakfast, and Maintenance to ensure smooth operations Lead the

Vanguard:

Train, evaluate, and motivate team members to perform at an elite level Master the

Schedule:

Ensure consistent coverage and serve as the primary liaison between the team and the

Regional Manager Enforce High Standards:

Conduct routine "Gold Standard" inspections of guest rooms, common areas, and everything in between. If it's not perfect, it's not Hotel Pommier What are we looking for?

The Hospitality Heart:

You have a genuine passion for making people feel welcome The "Get It Done"

Mindset:

You are computer savvy, math-competent, and a natural problem-solver

Availability:

You understand that hospitality happens 24/7. You are willing to work weekends and holidays (shifts range from 5am to 9pm).

Physicality:

You're ready to be on your feet and can lift at least 25 pounds when the team needs a hand Nice to Haves (not deal-breakers!) 3 years of experience as a Front Desk Manager or similar key role (Preferred) ServSafe Certification We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.