General Manager

General Manager At Oneway AC , we provide high-quality HVAC, electrical, and refrigeration services throughout Houma, LA, and the surrounding communities. Specializing in AC installation and supported by comprehensive maintenance programs, we are committed to delivering reliable heating, cooling, electrical, and refrigeration solutions to both residential and commercial customers. As we continue to grow, we are seeking an experienced and driven General Manager to lead our operations, strengthen our team, and help guide the company into its next phase of success. Why Work With Us? You're Valued Here - As a growing, close-knit company, you're more than just a number. Your leadership will directly impact our team, culture, and long-term success. Forward Focus - We are actively investing in improving our structure, refining processes, and implementing new systems. You'll play a key role in shaping and executing that vision. Career Growth and Impact - This is a leadership opportunity with real influence. You'll help build, mentor, and scale a high-performing team while contributing to the company's strategic direction. Benefits We Offer 80% company-paid medical insurance for the employee Vision and dental insurance plans available Short-term and long-term disability options 401(k) retirement plan with up to 3% company match 6 paid holidays Paid vacation based on tenure + 2 PTO days annually

Compensation:

$100,000 - $120,000 annually with performance-based bonuses and incentives

Position Summary:

The General Manager is responsible for overseeing daily operations, driving revenue growth, managing team performance, and ensuring exceptional customer service. This role will lead service, installation, and administrative teams while implementing systems and processes that improve efficiency, profitability, and customer satisfaction. Key Responsibilities Oversee day-to-day operations across HVAC service, installation, and support teams Lead, coach, and develop technicians, office staff, and department leaders Drive revenue growth through performance management, KPIs, and strategic planning Ensure high levels of customer satisfaction and service quality Implement and improve operational systems, processes, and workflows Manage budgeting, forecasting, and financial performance Monitor job costing, margins, and operational efficiency Maintain compliance with safety standards and industry regulations Collaborate with ownership on business strategy and long-term planning Required Qualifications Minimum of 5+ years of leadership experience Experience in HVAC, mechanical, or service-based industry is preferred Strong operational and business management experience Proven ability to lead teams and drive performance Excellent communication, leadership, and organizational skills Experience with budgeting, KPIs, and financial management Strong problem-solving and decision-making abilities Experience with Service Titan software is highly preferred Preferred Qualifications Background in HVAC Experience managing multi-department operations Experience scaling or growing a service business What Success Looks Like in This Role A motivated, high-performing team Increased operational efficiency and profitability Strong customer satisfaction and retention Clear systems, structure, and accountability across the company