General Manager

General Manager Corpus Christi, TX Job Details Full-time $107,120 - $160,680 a year 1 hour ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Employee discount Life insurance Qualifications Cost management Computer operation Contract management 7 years Customer relationship building Operations management Computer literacy Filing Data reporting Client relationship development Performance management High school diploma or GED Personnel records management Team development DOT (Department of Transportation) regulations Analysis skills Driver's License Project management Team management Staff training Data interpretation Contracts Computer skills Budgeting Senior level Transit transportation systems Leadership Staffing management Customer complaint resolution Staff development Full Job Description Make a Difference At MTM Transit, you're not just part of a team—you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. What Will Your Job Look Like? The General Manager works in collaboration with operations, corporate support departments, and transportation providers to ensure the most appropriate and cost-effective delivery of transportation services. Will act as the internal liaison between departments and clients to ensure that the location is fully compliant with all contractual requirements. This position is contingent on award of contract and will be located on site at our location in Corpus Christie, TX.

What You'll Do:

Contract oversight and facilitation of client needs with anticipation of growth Identify potential risk and develop resolution processes Continually analyze program needs and productivity and adjust staffing and resources to ensure cost effectiveness Development of or oversight of documentation or work plans as required or needed Employee training and development Thorough understanding of the contract, MTM Transit policies and employee handbook guidelines Develop a working relationship with client to ensure exceptional customer service needs and problem resolution processes are in place Act as a liaison between MTM Transit and client to address any concerns or issues that may arise and do so in a timely manner Act in a consultative manner, developing and presenting annual plan reviews Provide education and information to client regarding MTM Transit procedures, services available, and changes within the Para-Transit industry Maintain a "Safety First" attitude with client and personnel Possess a good understanding of local climate needs and issues pertaining to the passenger transportation industry Thorough understanding of ridership policies to ensure smooth transportation services Capability of addressing any questions / concerns regarding site transit program Maintain all employee and vehicle files in accordance with FTA and DOT guidelines Develop and maintain thorough knowledge of MTM Transit departments and compliance programs within each Monitor performance of direct reports and provide coaching and guidance Oversight of Federally mandated Drug and Alcohol program Perform additional duties as assigned or required What You'll need:

Experience, Education & Certifications:

High school diploma or G.E.D At least 7+ years of experience managing or providing key leadership support for a large sized, profitable operations team in a multimillion contract environment Experience managing a site of 100+ employes Prior contract and or project management experience Experience monitoring the delivery of contractual services Must possess a valid current driver's license

Skills:

Must possess excellent interpersonal skills and ability to work with a variety of people and job positions Ability to acquire in-depth knowledge of MTM Transit operations, company policies, and guidelines Ability to acquire in-depth knowledge of computerized transit routing systems Data analysis experience Exceptional interpretation and problem-solving skills Ability to schedule, organize and prioritize multiple tasks Understanding of budget and cost analysis Moderate to advanced computer skills Ability working with data reporting and analytics Knowledge of

ADA, DOT, FTA

regulations Ability to establish key processes and procedures Ability to maintain high level of confidentiality Even Better if you have: Previous management experience in Fixed Route, Paratransit AND Micro Transit, preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match

Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min:

$107,120

Salary Max:

$160,680 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer:

MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTMTransit