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Chief of Staff - Leadership Operations and Executi
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Tata Consultancy Services Limited
Alexandria, VA (In Person)
$122,013 Salary, Full-Time
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Job Description
Role Summary The Chief of Staff (CoS) as a strategic partner to CxO and senior leadership, driving governance, executive communication, and data-driven decision-making. The role focuses on structured leadership reporting, dashboarding, and cross-functional alignment to ensure effective execution of business and technology initiatives. ________________________________________ Key Responsibilities 1. Leadership Support & Governance
- Act as a trusted advisor, supporting leadership on strategic priorities and execution tracking
- Drive governance cadence (weekly/monthly reviews), including agendas, action tracking, and decision support
- Manage and standardize project charters, ensuring clear goals, timelines, and budgets across initiatives
- Lead cross-functional alignment meetings to track progress and resolve RAID items ________________________________________ 2. Executive Communication
- Develop executive-ready briefings, leadership updates, and business review presentations
- Translate complex technical and operational inputs into clear, concise insights
- Publish structured communications (e.g., workstream newsletters, milestone updates) for leadership visibility
- Ensure consistent messaging across leadership forums and stakeholder groups ________________________________________ 3. Dashboard & Reporting
- Build and manage executive dashboards (e.g., Smartsheet, Power BI) to track KPIs, risks, and progress
- Automate reporting and maintain data grids for real-time visibility into programs (e.g., application migration, TSA/ISA tracking)
- Consolidate monthly/quarterly data, validate KPI performance, and investigate outliers
- Provide data-driven insights to support leadership decision-making ________________________________________ 4. Program & Initiative Management
- Drive execution of cross-functional programs, including technical transformation initiatives
- Track milestones for critical programs (e.g., migration, exit strategies) ensuring alignment with timelines and funding
- Support leadership with structured analysis, action tracking, and escalation of risks/dependencies
- Deliver time-sensitive and ad hoc leadership requests with high accuracy and quality ________________________________________ 5. Stakeholder Management
- Partner with business, technology, and finance teams to ensure alignment on priorities and deliverables
- Act as a liaison between leadership and delivery teams across global workspaces
- Facilitate collaboration across cross-functional teams to ensure seamless execution ________________________________________ 6. Operational Excellence & Process Optimization
- Develop and maintain SOPs to standardize workflows and ensure compliance adherence
- Apply Lean methodologies to streamline tools, reporting systems (e.g., Smartsheet), and data structures
- Eliminate redundancies and optimize workspace architecture for efficiency and scalability
- Establish templates, playbooks, and reporting standards for consistent governance ________________________________________ Required Skills & Experience
- Strong executive communication and storytelling capability
- Expertise in dashboards, reporting tools (Smartsheet, Power BI, Excel)
- Experience managing governance cadence, RAID logs, and KPI tracking
- Ability to synthesize large datasets into leadership insights
- Strong stakeholder management across business and technical teams
- Experience in technical program management, product management, or PMO roles