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General Manager
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RoadOne IntermodaLogistics
Suffolk, VA (In Person)
$130,000 Salary, Full-Time
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Job Description
Job Description -
General Manager Job Title:
General Manager FLSA Status:
Exempt Reports to: Director of Operations Date prepared: March 2023Job Summary:
The General Manager evaluates operational activities that have a direct and indirect impact to service level metrics. Is responsible for a diverse team of employees, leads, supervisors and Operation Managers, ensuring they execute daily tasks while holding them accountable to meet company operational and financial objectives.Essential Functions:
- Responsible for ensuring that day to day operations and that proposed SLA's are maintained in good standing. As the liaison between 3PL & client, this role would drive the seamless communication with the client and ensure that we are implementing a standardized approach to the RoadOne business.
- Evaluate daily operational goals to ensure we meet customer SLA's.
- Maintain all necessary documentation and ensure that it is up-to-date, i.e. certificates of insurance, carrier agreements, etc.
- Creating a positive work culture which translates to a high-performance environment.
- Involvement with recruitment and retention initiatives.
- Direct responsibility with profit and loss activities with a budget that exceeds 16M annually.
- Assist departments as needed with issues such as meeting daily goals, compliance, KPI's.
- Prepare operational reports for department heads and executive leadership
- Review invoices to approve cost before submitted for payment
- Quote various rates for customers and analyze possible routes for new business
- Other duties as assigned
Requirements:
- Bachelor's degree preferred or equivalent combination of education and experience
- A minimum of 1-3 years of experience in the transportation/intermodal industry required
- Strong problem-solving and reasoning ability
- Experience with people management
- Excellent communication skills, both written and verbal
- Ability to make quick decisions based on various factors
- Ability to work in a fast-paced environment, under frequent time pressures
- Strong attention to detail and accuracy All potential hires must pass a drug screen and a background check.