General Manager

Description Mercedes-Benz | Sprinter Van | Luxury & Hospitality | B2B | Vancouver, WA This is the role that most leaders spend a career working toward — and we're offering it at the start of something brand new. As the founding General Manager of the Mercedes-Benz Van Center of Vancouver, you'll have full operational authority and the opportunity to build a dealership in your own image: the team, the culture, the client experience, and the market strategy. We're looking for a proven, visionary automotive leader who is ready to make history in the Pacific Northwest.

ABOUT MERCEDES-BENZ VAN CENTER OF VANCOUVER

The Mercedes-Benz Van Center of Vancouver is a brand-new, dedicated Sprinter Van Center opening in August 2026 in the heart of the Vancouver/Portland metro area. We are not just another dealership — we are a purpose-built facility focused exclusively on Mercedes-Benz Sprinter vans, serving businesses, commercial fleets, adventure enthusiasts, and hospitality partners across the Pacific Northwest. This is a rare ground-floor opportunity. You won't be inheriting someone else's culture or fitting into an existing mold — you'll be helping to build it. We believe that exceptional hospitality isn't just for guests; it starts with how we treat each other and every person who walks through our doors. At our Van Center, hospitality is a core value — not a department. Every team member plays a role in delivering an experience that is warm, professional, and genuinely different from anything in our market.

WHAT YOU'LL DO

• Hold full P&L responsibility for all departments: Sales, Service, Parts, and Finance
• Lead pre-opening strategy, facility readiness, team hiring, and operational launch activities
• Recruit and build the founding leadership team across all departments
• Establish the Van Center's culture, standards, and processes aligned with Mercedes-Benz brand requirements and our hospitality-first values
• Drive commercial sales strategy to establish market presence with B2B fleet clients, hospitality operators, and enterprise accounts
• Own relationships with Mercedes-Benz brand and factory representatives
• Oversee inventory management, vehicle ordering, and floor plan strategy
• Lead community engagement, local marketing, and brand awareness initiatives in the Vancouver/Portland market
• Analyze financial performance, identify opportunities, and implement strategies to exceed targets
• Serve as the visible leader of the organization — internally and externally

WHAT WE'RE LOOKING FOR

• 7+ years of progressive automotive dealership leadership, with meaningful experience as a General Manager or General Sales Manager
• Demonstrated success in a full-line dealership P&L role
• Experience with commercial vehicle sales, fleet programs, or B2B automotive markets a strong advantage
• Mercedes-Benz or premium/luxury brand experience highly preferred
• Exceptional leadership and team-building skills — you attract and retain top talent
• Entrepreneurial mindset: you're energized by building, not just managing
• Deep commitment to hospitality as a business philosophy, not just a customer service tactic
• Strong financial acumen and experience managing multi-department P&L
• Community-connected and comfortable representing a premium brand in a high-profile market role
• Valid driver's license with clean record

COMPENSATION & STRUCTURE

• Executive compensation package commensurate with experience and scope
• Base salary plus comprehensive performance bonus tied to dealership profitability, volume, and CSI outcomes
• This is a foundational role with equity in your own success — build it right and the rewards follow

WHY JOIN OUR FOUNDING TEAM?

• Ground-floor opportunity to shape the culture, processes, and standards of a brand-new operation
• Represent one of the world's most iconic luxury brands
• Competitive compensation package with performance-based incentives
• Manufacturer-supported training and Mercedes-Benz certification opportunities
• Collaborative, hospitality-first culture where your contributions are seen and valued
• Serve a thriving and growing commercial market in one of the Pacific Northwest's fastest-growing corridors
• Full benefits package including medical, dental, vision, and paid time off
• Career growth potential as the business grows and scales

VIDEO UPDATES

• Big things are happening in the Sprinter world!
• NEW Mercedes-Benz Van Center of Vancouver!